Conflict Resolution

Toolkits for Mutual Aid Groups to have justice

πŸ’¬ WhatsApp Chat for Conflict section πŸ’¬

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See also:

πŸ”—Registers of Mutual Aid Groups

πŸ”—How to Run a Mutual Aid Group (+Tools)

πŸ”—Tools for Time or Skills Matching

πŸ”—Tools for Conflict Resolution


What is Conflict Resolution?

Conflict Resolution in mutual aid communities is key to maintaining the commons

β€œSelf-care can’t cure social diseases. What is next? - Social diseases work their way into, and between us. We must contend with the urge to take-care-of-ourselves, and to immunize against one another’s bodies. To isolate us is the tactic of our enemy. The power of the state, the omnipresence of it, diminishes every time we look in the eyes of a friend, of a stranger, and listen to what they need. As we listen, we slip out of the regimes of extractive time and impatience. Fuck the fake heartbeat of clocks. Every time we educate ourselves and opt for the teacher and classroom that does not require pay, we strengthen horizontally, and we heal by putting no one under. Healing is honoring that resistance is a slow process, and declaring that we desire to see the increased strength, vitality, and well-being of our friends, neighbors, comrades, and full social ecologies more than we desire to see the state at all. There is no one person that deserves the cold shoulder as much as the state’s austere violences. In this condition, it shrinks, it desiccates. We share informal, illegal, and decentralized forms of care like they are the very waters which support a life in common (because they are)β€œ 

-Power Makes Us Sick

Why Resolve Conflict?

Sexual assault, violence and abuse continue to plague mutual aid communities and spaces. In response, we’ve developed processes to hold each other accountable outside of the state. New times, call for new measures.

As society adjusts to the new normal, where courts are cancelled and crime takes on new faces, we provide, build and iterate on superior, diverse alternatives for dealing with such events. These are alternative justices for a new order.



Assisting a one side or one party in the process of resolving a conflict.


A dynamic, structured, interactive process where a neutral third party assists in resolving disputes between two or more parties.The third party is hopefully there as a neutral party. Mediators do not decide who is right or wrong, but are there to help the parties communicate and reach an agreement that suits all involved. Mediation aims to provide a supportive space where people can talk through their conflict in a productive manner. The mediator is not an advice-giver or decision-maker. Informal, confidential, and flexible. Focuses on interests not positions,

Restorative Justice:

A theory of justice that emphasizes repairing the harm caused by harmful behaviour. It is best accomplished through cooperative processes that include all stakeholders. This can lead to transformation of people, relationships and communities.

Transformative Justice:

A similar concept to RJ, but put emphasis on transforming the situations and behaviours that led to a harm, as opposed to restoring the situation to its former place. 

What is transformative justice?


Facilitation: Involves a neutral third party to help two or more groups accomplish their goals through guidance, leadership and expertise.

 β€œArbitration” is an alternative to litigation in which an arbitrator or panel of arbitrators listen to the positions of the disputing parties in a relatively informal proceeding and then issue a decision on how the situation should be resolved.

Models of Conflict Resolution

SEEDS mediation services


Envisions a future in which all individuals, organizations and communities recognize

conflict as an opportunity for positive growth – and have the skills and capacity to engage in effective dialogue and promote peaceful resolution of interpersonal and intergroup challenges and conflicts.

Alternative Justices

Alternative Justices Project


The Alternative Justices Project is a decentralized collective that seeks to address harms in our communities by expanding consent cultures, abolishing prisons, experimenting with alternative systems, and freely sharing learned lessons.


Guide to community mediation


This is a summary by the Alternative Justices Project of the lessons learnt and approach to stewarding tough conversations in community.

Transformation Pod Syllabus


This is a summary by the Alternative Justices Project on self-forgiveness, moving away from shame and guilt.

Examples of community policies


These are some example, put together by the Alternative Justices Project, of structures and processes set up to deal with sexual assault and violence in our communities.

Why call the police?


This is a medium article featuring questions you can ask yourself before calling the police in order to avoid endangering members of your communities who are vulnerable to police harassment and violence.

Creative Interventions


This is a collection of audio clips and transcripts from the StoryTelling & Organizing Project. The storyteller describes activating community networks to build her safety and agency when her police officer partner acts violently.

What about the Rapists?


This zine looks at contemporary anarchist theory and practice on crime and justice. The zine covers Transformative Justice-based accountability processes. The second part covers retributive approaches, such as survivor-led direct action against rapists.

Community Accountability

How to be accountable


This Zine is a guide to developing accountability to manage relationships - it is designed to improve your relationships, get better at boundaries, and end toxic cycles.

Transforming harm - experiments in accountability


This video presents key concepts when addressing conflict, harm and abuse in a relationship. It includes theory on restorative justice.

Restorative Justice Models

Zehr Institute for Restorative Justice


This is a blog put together by the Zehr Institute for Restorative Justice which presents personal accounts regarding restorative justice.

Philly Stands Up


Philly Stands Up is an organization based in Philadelphia that works with people who have assaulted others to hold them accountable to the survivor(s) and restore their relationships within their communities.

Caring for each other after violence


An article about methods to create trauma-informed communities in schools, organizations and activist Groups.

Transformative Justice Models

Bay area transformative justice collective


The Bay Area Transformative Justice Collective (BATJC) is a community collective of individuals, based out of Oakland, CA that is working to build and support transformative justice responses to child sexual abuse.

Transformative Justice Handbook in other languages


A handbook, available in English, Spanish and Catalan, that puts together information and strategy centred on child sexual abuse to family members, teachers, community leaders, health and mental health practitioners.

Transform Harm


A page dedicated to using Transformative Justice to work toward mitigating harm toward certain social groups. It contains theoretically definitions, articles, multimedia and educational resources.

Intersections of Disability Justice and Transformative Justice


In this video disability justice and transformative justice organizers, Leah Lakshmi, Piepzna Samarsinha and Elliott Fukui, explore some of the intersections of Disability Justice and Transformative Justice.

We are all Survivors, We are all Perpetrators


This guide offers suggestions for what to do for someone that assaulted/hurt/violated someone or crossed their boundaries.

Real Life Examples of Accountability Processes

BYP100 in Chicago undertook a public community accountability process

πŸ‡ΊπŸ‡ΈπŸ”— Transform Harm - A summary statement on community accountability

This is a resource which puts together personal accounts from abuse survivors, their support workers and BYP100's summary regarding community accountability.

BATJ case studies


These are some of the case studies used in the Bay Area Transformative Justice Collective online collection for transformative justice.TICE COLLECTIVE

TJ Studies and TJ Labs.

Resources and Support for Survivors



INCITE! is a network of radical feminists of color organizing to end state violence and violence in our homes and communities.

Secret Survivors Toolkit


This online resource guide provides information, links, definitions and other useful material to expand and support the Secret Survivors Toolkit and efforts to end child sexual abuse. It includes a section on 'creative actions that inspire us'.

Centering the needs of survivors


This video highlights the importance of survivor-centredness, and presents key conceptual materials on transformative justice and community accountability.

Communication with Survivors during a pandemic


This article highlights the role of technology to connect with survivors of intimate partner violence, sexual assualt and violence against women during the Coronavirus pandemic.

What does Justice look like for Survivors?


This video featuring Mimi Kim, Ann Russo, RJ Maccani, and Rachel Herzing, presents the question of what justice looks like when survivors of harm are given the time and space to imagine it.

Tools and Resources

BATJ pod mapping worksheets


The Bay Area Transformative Justice Collective has put together a worksheet to help people access key support in the form of a pod - which is made up of the people that someone would call on if violence, harm or abuse. It includes a resource to help individuals create and map their own pods.

Creative Interventions Toolkit


This is toolkit that presents a practical guide to stop interpersonal violence - it includes goal setting, working together and taking accountability.


Fumbling Towards Repair: A Workbook for Community Accountability Facilitators


Fumbling Toward Repair is a workbook that includes reflection questions, skill assessments, helpful definitions, activities, and hard-learned lessons to support people to address interpersonal harm & violence.

Reading List & Syllabus

Beyond Survival Strategies and Stories from the Transformative Justice Movement


This is a collation of stories and strategies from the Transformative Justice movement. It focuses on concrete and practical forms of redress and accountability, assessing existing practices and marking paths forward. 

In an Abusive State: How Neoliberalism Appropriated the Feminist Movement against Sexual Violence”


The book: In an Abusive State puts forth a powerful argument: that the feminist campaign to stop sexual violence has entered into a problematic alliance with the neoliberal state.

BATJ reading list


This is a collection of resource from the Bay Area Transformative Justice Collective, which includes resources in the format of readings, audio,video, arts and other media.

Color of Violence The INCITE! Anthology 


This volume's thirty piecesβ€”which include poems, short essays, position papers, letters, and personal reflectionsβ€”cover violence against women of color in a variety of forms.

The Revolution Starts at Home: Confronting Partner Abuse in Activist Communities (Zine version)

πŸ“• is a literature piece that features strategies to conflict resolution skills for abusers, and for communities to hold abusers accountable.

It's Down to This Reflections, Stories, Experiences, Critiques, and Ideas on Community and Collective Response to Sexual Violence, Abuse, and Accountability


This is a zine created to deal with sexual violence and abuse, and contains personal experiences and stories, with the aim to encourage accountability and collective responses.

Theory and Academic Research

Philly Stands Up: Inside the Politics and Poetics of Transformative Justice and Community Accountability in Sexual Assault Situations


This is an academic paper that documents the work of a social justice organisation based in Philadelphia, which details the politics of anti-violence movements, transformative justice and community accountability.

Moving Beyond Critique: Creative Interventions and Reconstructions of Community Accountability


This is an academic paper that provides a break down of social justice interventions and provides different ways to promote community accountability.

Conflict Resolution – Creating a Mutual Understanding


This is a document from the University of Washington on models of conflict resolution, presented through examples.

Critiques and lessons learnt

The Broken Teapot


This is a metaphorical essay which uses the analogy of a broken teapot to illustrate conflictual stress. The essay clarifies the ideology behind conflict resolution matters.

Accounting for ourselves


This essay examines the context in which community accountability models emerge and analyzes the pitfalls encountered when trying to apply them.


Becoming a Restorative Practitioner


This page put together by the Restorative Justice Council highlights the practical steps that someone can take to become a Restorative Practitioner.

SEEDS mediation certification, Restorative Justice Training, Three-day Accredited Restorative Practitioner training (schools), Facilitation Training





These are online training options put together by SEEDS organisation presented on this page are designed for individuals looking to learn techniques on how to communicate effectively and be better prepared to deal with conflicts that arise at home or at work.

The Bay Area Transformative Justice Collective: Study session


The TJ Study is an extended introduction to transformative justice and community accountability, hosted by the Bay Area Transformative Justice Collective. It is an opportunity to grow and deepen understanding of both practices.

Restorative Justice training from Restorative Solutions


This is a training course that provides participants with an understanding of and an opportunity to practice restorative interventions in both informal and formal settings.

Jobs & Vacancies

Restorative Justice Council - Latest Vacancies Page


This is a job postings page for people looking to work in roles that promote and practice Restorative Justice.


(For visual processors)