Tools for Volunteering & Organising

help people help people


✏️ Edit this document to make it better ✏️


Join the Whatsapp Chat for deep dive discussions:
”Volunteering” CoronavirusTechHandbook Whatsapp Chat


Link Drop


🔗https://redaktor.me/
Map Tool Crisis Response to Coronavirus COVID-19 : Help, Solidarity, Information.


🔗https://www.dropbox.com/sh/246um64u6a76foi/AADRAFvnRKTUej0-MGd7tq6Ia?dl=0
Library of leaflet designs

🔗https://ecitizen.oxford.gov.uk/citizenportal/form.aspx?form=Community_Assistance

🔗Joingroupchat.com
Use.com to customise WhatsApp group chat links to make it easier to print on posters and flyers, intuitive to join groups, especially for older people. Also helps manage all the WhatsApp links

🔗https://www.reddit.com/r/CoronavirusArmy/
Community of volunteers on Reddit

🇬🇧🔗https://acorntheunion.org.uk/corona/
ACORN is organising local volunteers to support people in the community who need shopping, prescription collection, post and anything else they may need if they are stuck at home. 

🔗https://adur-worthing-eforms.onmats.com/w/webpage/volunteer-to-help

🔗https://docs.google.com/document/d/1GK9PQeaSiCXTopHUdgT1kqRPdR_G6OODQ7sUMfmts9s/edit?usp=sharing
Advice from China’s grassroot volunteers: Lessons on the Medical Response to COVID-19 

🔗www.volunteerhouston.org
A free online platform for nonprofits and government agencies to post volunteer needs and for volunteers to search for and respond to volunteer opportunities.


See also:
Registers of Mutual Aid Groups
How to Run a Mutual Aid Group (+Tools)
Tools for Time or Skills Matching
Tools for Managing Money in Mutual Aid Groups
Tools for Conflict Resolution

General Advice

🇬🇧🔗https://blog.nextdoor.co.uk/2020/03/13/how-can-you-use-nextdoor-to-help-your-neighbours-in-a-time-of-need/
Advice from Nextdoor on using their platform to help neighbours

🔗https://www.myhipai.com/connect/
HiPAI Mobile App - To connect volunteers and help seekers around the world. This app has local physician finders for USA only. It's being enhanced on weekly basis to support volunteer groups.

🇬🇧🇺🇸🔗https://www.myhipai.com/connect/
HiPAI Mobile App - To connect volunteers and help seekers around the world. This app has local physician finders for USA only. It's being enhanced on weekly basis to support volunteer groups.

🌏🔗https://reliefweb.int/sites/reliefweb.int/files/resources/COVID-19_CommunityEngagement_130320.pdf?fbclid=IwAR1JZWNVaJYmXaKQGJBYFBKBTzFBS5NlC3hPwGf_v6liZtjmWyUeSZ0dcxs
COVID-19: How to include marginalized and vulnerable people in risk

🌏🔗https://www.myhipai.com/connect/
HiPAI Mobile App - To connect volunteers and help seekers around the world. This app has local physician finders for USA only. It's being enhanced on weekly basis to support volunteer groups.
communication and community engagement

🇬🇧🔗https://twitter.com/engnroom/status/1240633171642912770?s=21 
Article on how GDPR can be used by grassroots volunteering civil society organisations

🔗https://medium.com/@smallaxeorg/going-digital-is-no-cure-all-civil-society-must-do-more-to-adapt-to-covid-19-1616e188cdaa
Going digital is no cure-all. Civil society must do more to adapt to COVID-19- The rush to respond to coronavirus has left us all scrambling. Civil society groups are no exception. This will be a relay run at different paces–and we all need to keep passing the baton.

Frameworks

🔗https:/
https://www.myhipai.com/connect/ - A mobile app that connects the local volunteers and help seekers. Please feel free to use it in your local community. Available in both Android/iOS platforms. This app also provides physician search in the USA.
/docs.google.com/document/u/1/d/1-QfMn1DE6ymhKZMpXN1LQvD6Sy_HSnnCK6gTO7ZLFrE/mobilebasic?fbclid=IwAR0Qcoz6qfP55W4v5C-WN8eZrAS5Q_FVrwtwJC80BMN5VEHMDjUomZBDPmY
Pod Mapping for Mutual Aid

🌏🔗https://wiki.queercare.network/index.php?title=Data_protection_policy_for_local_groups
Queercare protocol for data protection- under review

🌏🔗http://joingroupchat.com/?fbclid=IwAR3l1xgS55mmYxNPbINE7Rrfixutg9HJmw1In_fx1YQdLXZ-Tr896O9HMRs
[email protected]
A completely free-to-use website that makes it easier to connect people through WhatsApp. This makes it easier to print on a flyer or poster, making it easier for people to join. This tools is already being used by mutual aid groups across the United Kingdom.

🇬🇧🔗https://helpisavailable.org.uk/
Help is available

🌏🔗https://rallyroundme.com/
Rally around me. A tool to pool resources. Available globally now.

Platforms For Organising

If you know what any of the below tools are good for, please add a line or two so that people reading this list can get to the tool they need faster! E.g. arrange them into groups with a heading for each group, or use tags like ‘NEEDS/OFFER MATCHING’, ‘FORUMS’, ‘INSTANT MESSAGING’, ‘DOCUMENTATION’, ‘FUNDRAISING’ 

Managing Volunteers Tools

🔗https://actionbuilder.org/
🔗https://link.medium.com/AUEXe6AWdW
Action Builder- Mobile first organising tool.

🔗https://www.affinity.works/
Affinity Works-“Affinity provides tools for working with your activists and partners in the real world”

🔗https://actionnetwork.org/ 
🔗https://actionnetwork.org/forms/sign-up-to-use-action-builder-for-mutual-aid-work
Action Network- A tool for managing supporters and volunteers. They have released a free version for mutual aid work. See the link above to sign up and view training materials.

🔗https://www.brightest.io/collection/coronavirus-help-volunteer
Brightest- Remote volunteer organizing platform, currently running a volunteer/aide request intake and help-matching process for coronavirus (COVID-19) front-line organizations, relief workers, and impacted communities. Organizations and communities can request specific help here: https://britst.com/coronavirus-relief 
Organizations and communities can organize their own volunteer recruiting, communities, email/SMS, and actions here (free signup): https://www.brightest.io/register/organizations/ 

🔗CiviCRM Mutual Aid Extension
A new matchmaking and admin extension for Mutual Aid groups built on top of the open source CiviCRM that gives two fully configurable signup forms (needs and offers), then geocodes and matches contacts based on location, skills and needs - and lets you contact and confirm these matches
Blog: https://civicrm.org/blog/bjoerne/corona-crisis-use-civicrm-to-organise-neighbourly-help-in-your-community
Chat channel: https://chat.civicrm.org/civicrm/channels/covid-19

🔗Community digital hubs
The international Big Issue project Social Echo aims to provide community digital hubs to areas self-organising against coronavirus where people can put online what is available locally, share the work of keeping it up to date, let people request services, share the workload of provision, and gather feedback on current issues.

🔗https://www.coronacommunitycare.nl
Social enterprise GoodUp launched this platform as a central space that gathers concrete activities for people that want to offer help during the corona crisis.

Versatile platform. People can help out by applying to existing initiatives, or set up a help initiative by themselves. The same goes for organisations. With their specific expertise and knowledge, they are in a unique position to help entrepreneurs, individuals and other organisations. Among other initiatives there are laptops being collected for the Steven Stemerdingschool in Rotterdam, face masks being collected for midwives in Amsterdam, and workshops and one-on-one calls being organised for entrepreneurs.

🔗https://covidtechsupport.com/
Find a geek to help you with Covid-19. We have a team of over 700 tech volunteers to help you with everything from setting up your community's Whatsapp group to creating websites and apps. Get in touch through our website.

🇬🇧🔗https://nextdoor.co.uk/
Nextdoor helps people find trustworthy local services.
The 'neighbourhood hub' can be used to find babysitters, plumbers and electricians as well as to share information on crime and organise neighbourhood events. The app could also be used to share information on disinfection or to organise virtual playtimes for children.

🔗https://www.myhipai.com/connect/

🌏🔗https://komak.io/?fbclid=IwAR37xTCxaHDHapW4zFYYw5xD5f4Z5HUusOnjrmh2eoS_W6LefSAiN4lCob8
Komak - an app for use by people who need help with day-to-day activities (e.g. shopping for those in self-isolation) and people who are able to help. The app links people-in-need and volunteers by proximity to help people find help as quickly as possible.

🔗https://www.localhalo.com/coronavirus
Local Halo- Join your local community group around the coronavirus, based on postcode. Offer help, get help and support those not online. Fake news alerts and positive alerts to help with isolation.

🔗https://www.myaction.center/
My Action Centre- Activists log in, see their personalized dashboard of weekly actions, complete the actions, win points and earn weekly badges (built atop Nationbuilder)

🔗https://nudj.app 
Nudj- volunteer and network management platform

🔗https://nyby.com/volunteerism-against-corona 
NYBY - a brilliant, purpose built app based online organizing system to help the public sector to mobilize and coordinate unutilized resources for welfare services at scale. NYBY is already used to coordinate volunteer support in 40 Norwegian and Swedish municipalities, now with a special built corona support channel available for any municipality or organization that needs to match volunteer resources with concrete needs and ensure tasks are taken by the right resources. Ask your municipality or Government to get this, and channel volunteers from other platforms (facebook help groups etc) into it to ensure resources match real needs.

🔗www.Retrium.com  
Retrium-Organising tool for teams

Resource Management for Cities

🔗Community digital hubs
The international Big Issue project Social Echo aims to provide community digital hubs to areas self-organising against coronavirus where people can put online what is available locally, share the work of keeping it up to date, let people request services, share the workload of provision, and gather feedback on current issues.

🔗https://trellyz.com/
Trellyz- Real time resource and community management. Might be more relevant for local governments and nonprofits.They are looking for Developers and Account managers

🔗www.getzelos.com
Zelos App built to mobilize volunteers no matter their location. Scalable, can support from 2 people to 1000+ volunteers. Zelos is currently being used in Estonia to serve the needs of seniors nationwide who cannot go outside to do their shopping or daily activities. Governments who use Zelos, can connect it to other applications in other to channel donations, combine it with live hotlines, or link it to help ticket systems like Trello. Made by volunteer coordinators, tested with real volunteers.

Templates For Organizers and Volunteers 

🔗https://airtable.com/universe/expuEHCjKcInGvGzq/coronavirus-community-support-service-database 
Bespoke Coronavirus response airtable template. with all the fields you should need to collect info about volunteers and collect requests for help. You will need to create a form view of the volunteers tab to allow volunteers to input their own details, and similarly create a form view of the requests tab to enable those who need help to ask for it. A volunteer is then required to manually match demand to supply but this allows this to be done in quite an efficient way. Used by Horsell Prepared in Surrey. 

Airtable are giving free pro accounts to Covid-19 responses 

🔗https://drive.google.com/open?id=1i9GrdMbz8yKxCey2MMhnoF30EPBAQO0m
Google form templates- Quick ‘n’ Dirty Google Forms Survey and Analysis for Community Volunteers. Not suitable for personalising unless used by someone with good knowledge of Google Sheets and Google Forms.

🔗ViralKindness.pdf
Template for volunteers helping people who have self-isolated. Referred to in an article in the Guardian.

🔗https://docs.google.com/document/d/1DFLgsNoOPE5HxfkPaSPVK8Mp7ZLYXMZaUWNDigK9KUg/edit?usp=sharing
Template for street groups for a leaflet offering support. Has space for 8 phone numbers. Can fit two to a page for printing. Includes links for local WhatsApp groups

🔗https://docs.google.com/document/d/1waIh2V3ziWUCXgrBW9O4UaYu8u5oPWx8vvhTcGng_GA/edit?fbclid=IwAR05OHeY3u73lWs6SATJR1GOiv-jsYmoOtkRA4eIL_IOts0Twm12wRROaFE
A Neighborly Invitation Regarding Coronavirus. Adapted from a communication in London

🔗https://powerapps.microsoft.com/en-us/blog/crisis-communication-a-power-platform-template 
Crisis Communications PowerApps template by Microsoft.

🔗https://twitter.com/LabourDesign/status/1239144582690025476?s=20 
Labour Party Graphic Designers offering help for COVID Mutual aid groups with leaflet templates 

https://coda.io/@awsamuel/vancouver-mutual-aid
VancouverSupport.ca have built a prototype for matching needs with offers of help and support using Coda. They say here that the coda.io team has offered to create a template for other communities. 

Community, Campaign and Mass Action Tools 

🔗https://www.radioactivepr.com/coronavirus/
List of Public Relations tools in the Coronavirus crisis including CTH

General Community Management Tools

🔗https://actionkit.com/ 
Action Kit- A tool for managing communities and fundraising 

🔗https:/ActionNetwork.org/ 
Action Network- CRM/ Petition/ advocacy/ Forms/ Email Blasts and more tool

🔗https://www.brightest.io/collection/coronavirus-help-volunteer
Brightest- CRM / forms / email / text / fundraising / community-building / chapters

🔗https://www.beaconcrm.org 
Beacon - modern & flexible CRM for small charities. Forms for enquiries / volunteer signups. Free for Covid-specific projects.

🔗Community digital hubs
The international Big Issue project Social Echo aims to provide community digital hubs to areas self-organising against coronavirus where people can put online what is available locally, share the work of keeping it up to date, let people request services, share the workload of provision, and gather feedback on current issues.

🔗https://engagingnetworks.net 
Engaging Networks- Digital engagement and fundraising tools

🔗https://hivebrite.com 
Hivebrite (demo stage)- A powerful online community platform, Hivebrite provides top organizations with all the tools they need to build, manage, and engage their community.

🔗https://www.mightynetworks.com/ 
Mighty Networks- A community management platform.

🔗https://nationbuilder.com
NationBuilder- Community organising software: website, CRM, comms, fundraising. Campaign/network creation tool (political, chapter network, alumni network, petition, signup, pledge)
NationBuilder is offering free software and services for the course of this critical period to those organizing essential services and provisioning emergency response for the global pandemic. You can find out more and activate your free account here

🔗 https://client.outreachcircle.com/ 
Outreach Circle- Relational organising

🔗  Response Toolkit for Distribution of Emergency Food During a Pandemic
https://www.paho.org/disasters/index.php?option=com_docman&view=download&category_slug=tools&alias=538-pandinflu-leadershipduring-tool-11&Itemid=1179&lang=en

Community CRM

🔗https://civicrm.org/ 
CiviCRM- A flexible CRM system to manage relationships (good for coders)

🔗https://www.timetospare.com/
Time to Spare -  CRM/Case Management/MEL tool for small charities to use to improve engagement with their beneficiaries and to increase understanding of the benefits of their services.

Democracy and Decision-making

🇺🇸🔗https://thedemlabs.org/2020/02/18/hold-them-accountable/
Enabling volunteers (using Wakelet) to show connections between politics, CDC, and community groups fighting the spread of Coronavirus.

🔗https://allourideas.org 
All Our Ideas- Survey creation tool for working out groups of people’s preferred option - can be used to organise communities and deliberate.

🔗https://github.com/openpolitics/groupthink
Groupthink- A collaborative democratic platform built atop GitHub, designed for open policymaking and manifesto writing.

🔗https://www.loomio.org/ 
Loomio- For collective decision making 

Petitions and Advocacy

🔗https://www.care2.com/ 
Care2- petition/online community 

🔗https://www.controlshiftlabs.com/ 
Control shift Labs- Petition/ advocacy site

🔗https://www.newmode.net/ 
New Mode- Petition/ advocacy site

Fundraising Platforms and Tools 

Regional Platforms

🇺🇸🔗https://ioby.org/
Ioby- is a community crowdfunding platform specifically designed for residents to create projects that serve their neighborhood at the hyper local (on the same block) scale. ioby is uniquely expert in training first-time fundraisers in having a successful campaign; ioby has a nearly 90% success rate. Projects must have a community benefit --- that is that they must benefit more than one person or more than one family. ioby also uniquely provides fiscal sponsorship (which allows unincorporated, informal groups to provide their donors a tax deduction) and a volunteer matching service built into the crowdfunding platform. 

🇬🇧🔗https://www.spacehive.com/
Spacehive helps people raise money for projects that bring civic or community spaces to life: everything from sprucing up a playground, to putting on a street party, or building a lido

Tools 

🔗https://opencollective.com/
Open Collective- Accept donations and sponsorships, celebrate your supporters, pay expenses, and keep everyone up to date — all in one place.

🔗Fiscal hosting for COVID-19 community groups
The Social Change Agency are providing a platform to help community groups and collectives who have formed in response to the Covid-19 pandemic, easily receive donations and pay expenses via opencollective.com

Open Collective allows organisations like us, The Social Change Agency, to fiscally “host” groups. When a group or collective has a “fiscal host”, it means that they’re able to use their host’s business bank account to manage incoming and outgoing funds. Groups can transact financially without needing to legally incorporate.

🔗 https://app.gived.org/ 
Givd. a suite of tools for organisational fundraising

🔗https://actionkit.com/ 
Action Kit- A tool for managing communities and fundraising 

Communication Tools For Organising

Website Builders

🔗https://www.squarespace.com/ 
Squarespace- Drag and drop website editor

🔗https://www.weebly.com/uk 
Weebly- Drag and drop website editor

🔗https://www.wix.com/ 
Wix - Drag and drop website editor

🔗https://bubble.io
Bubble - One of the best MVP builders. Includes form functionality, maps, etc.

🔗https://wordpress.com
Wordpress - low cost, & now with drag-and-drop, the world’s most popular website builder.

Email

🔗https://Groups.io 
Groups.io. Helps to manage email groups and communications

🔗https://mailchimp.com/ 
Mail Chimp- A mail list and newsletter management software

🔗https://substack.com/ 
Substack- A newsletter management software which also allows you to publish lists of content to the web.

Texting

🔗https://www.getthru.io/ 
Getthru- Mass texting. They also have a phone line tool. See below.

🔗https://www.hustle.com/ 
Hustle- Mass texting

🔗https://opensource.moveon.org/spoke-p2p 
Spoke- Mass texting

🔗https://www.textmarks.com/ 
Text Marks- Mass texting

🔗https://www.telnyx.com/ 
Telnyx- Mass texting

🔗Upland Mobile Messaging Support 
Uplands Mobile- Mass texting

BulkSMS
Everbridge
FrontlineSMS
Geopoll
Grouper
InfoBip
Mighty Text (Free app)
RapidPro
Shadow
Telerivet
TextIt
Viamo

👍🔗https://forward-action.github.io/whatsapp-link-generator/ 
Whatsapp share link generator- Allows you create a set message which when you click the link it sends that message to all your contacts on Whatsapp for example, use this link to share this handbook to your Whatsapp contacts.

Customer Relationship Management (CRM)

👍🔗CiviCRM.org
CiviCRM is a free, open source CRM for non-profits that integrates natively with Wordpress, Drupal, Joomla, Backdrop – and with other frameworks through an API, covering contacts, events, mass mail, case management, donors, reporting, etc. Extensions add mass SMS, conversation/chatbot builders, petitions, volunteer mgmt, etc. Like many CRMs it has a steeper learning curve than a CMS, but there’s good docs, friendly community on Mattermost, Gitlab & StackExchange (& a leaner nfp < $15/month, hosted version). 
There’s a proposal for a CiviCRM extension to support Covid Community organising here.

🔗https://www.timetospare.com/
Time to Spare -  CRM/Case Management/MEL tool for small charities to use to improve engagement with their beneficiaries and to increase understanding of the benefits of their services.

Internal Comms and organising Platforms

🔗https://docs.google.com/document/d/1h7M39qc0DQ8ruvvwk0ef9RtKYRoVa7Ug-VzsqfNm6f8/edit?usp=sharing 
Facebook Groups- Guide to organising Facebook Groups

🔗https://www.facebook.com/community/whats-new/communities-health-information-coronavirus
Advice from Facebook for people who run facebook groups

t🔗https://keybase.io/ 
Keybase- safe and secure encryption 

👍🔗https://Matrix.org
Matrix- An open network for secure, decentralized communication. The most popular client is Riot.im, available on desktop and mobile.

🔗https://quorum.chat/
Quorum- Chat management and monetisation

👍🔗https://slack.com/intl/en-gb/ 
Slack- For coordinating teams online

🔗https://telegram.org/
Telegram - Chat/Group chat

Video calls and conferencing

See also:
https://coronavirustechhandbook.com/teleconferencing
https://coronavirustechhandbook.com/events


👍🔗https://meet.jit.si/ 
Jitsi - Secure, fully featured, and completely free video conferencing.

🔗https://maestroconference.com/
Maestro

🔗https://whereby.com/
Whereby

🔗https://zoom.us/ 
🔗https://blog.zoom.us/wordpress/2020/03/13/how-to-use-zoom-for-online-learning/ 
Zoom- 40 minute limit is being removed in some areas/situations: 

Phone Calls and Phone Banking Tools

👎🔗https://t.co/8t6X9scKyH?amp=1
Avaya Contact Centre Solutions- Avaya are offering a free, 3 month subscription of some of their remote contact centre solutions. Potential to have people in need of help make a call to one tel. number, with multiple ‘agents’ to pick up calls from home via a desktop agent. --- [Wasted time… asked me to contact a partner, partner was BT, BT said ooo well you need a 36 month contract and a landline…]

🔗https://callhub.io/ 
Call Hub- phonebanking tool - not going to happen in a hurry, schedule a chat with an advisor 

🔗https://www.hubdialer.com/ 
Hub Dialer- phonebanking tool - no visible number to call them on.. Looks like set up to handle outgoing calls, not incoming
So number to call

🔗https://www.getthru.io/thrutalk/ 
Getthru talk- phonebanking tool - no immediate way to make contact with them, looks like outgoing calls

🔗https://www.ringcentral.co.uk/ 
RingCentral- Spoke directly to the sales rep, they GOT IT.  free trial period, nothing up front, no long contracts, receptive

🔗https://www.telnyx.com/ 
Telnyx- Voice and Call Control

Generic Tech Platforms and Tools 

🔗https://www.vccafe.com/2020/03/18/100-startups-offering-free-products-and-services-in-response-to-coronavirus/?fbclid=IwAR0YcEaHhVbOOfgK7_9G7LvyZMoIuAJORHfZqV4pM1ejgP4R2tTQbzq4Tig
100+ Startups offering free products and services in response to Coronavirus

Project Management

🔗https://airtable.com/ 
🔗📺https://www.youtube.com/watch?v=3FTEIjH6NJc
Airtable- Project management and list organisation
Airtable are giving free pro accounts to Covid-19 response 

🔗https://asana.com/ 
🔗📺https://www.youtube.com/watch?v=JO8J69jmZc8
Asana- Project management

🔗https://basecamp.com/ 
🔗📺https://www.youtube.com/watch?v=giBx33jqKwo
Basecamp- A project management tool for distributed teams

🔗https://clickup.com/ 
🔗📺https://www.youtube.com/watch?v=LibP_KTUK8I
ClickUp- Project management

🔗https://www.notion.so
🔗📺https://www.youtube.com/watch?v=_zEItBna0zI
Notion- An all in one platform for keeping note, managing tasks and projects. Allows you to publish your pages easily.

🔗https://roamresearch.com/
🔗📺https://www.youtube.com/watch?v=5TuOwKpk0jA
Roam- A note-taking tool for networked thought. Uses bidirectional links to generate pages out of keywords.

🔗https://sendtask.io/
🔗📺https://www.youtube.com/watch?v=FhLHIf9IemY
Send Tasks- Share tasks with teams across platforms

👍🔗https://trello.com/ 
🔗📺Trello Tutorial 2020: How To Use Trello To Crush Productivity [UPDATED]
Trello- Helps to manage collaborative to do lists

Information Management

🔗 https://www.google.com/drive/ 
Google Drive - Before anything else, you’re going to need someplace to store, share and collaborate on minutes, strategies and other documents. Google Drive is your answer. Open to all and easy to use.

👍🔗https://github.com/ushahidi
Ushahidi- Data collection, management, visualization.

🔗https://opendatakit.org/ (could also fit under Data / Data gathering)
Open Data Kit (ODK) - for data collection in mobile-first and resource-limited (ie intermittent connectivity) environments. Widely used, for e.g. during the Ebola outbreak in Sierra Leone with OpenStreetMap and volunteers with phones to contact trace infected people: 🔗https://forum.opendatakit.org/t/use-of-odk-to-improve-mapping-for-ebola-response-in-sierra-leone/11328 & written up by Medicene Sans Frontier & University of Cairo here as a 🔗paper). ODK’s founder Yaw Anokwa is currently offering advice/free consulting to anyone looking at ODK for Covid response here.

Process and Stakeholder Mapping

🔗https://kumu.io/ 
Kumu- A really helpful tool to help you map powers, stakeholders and systems

🔗https://mural.co/ 
Mural - Online design process mapping -could be used for planning campaigns

Events and scheduling

🔗https://calendly.com/ 
Calendly- Helpful scheduling tool.

🔗https://doodle.com/make-a-poll 
Doodle- Good meeting scheduling tool

🔗http://www.eventbrite.com/ 
Eventbrite- Good for arranging events

🔗https://www.facebook.com/events/ 
Facebook Events- Putting events on Facebook is helpful and can spread reach organically.

🔗https://youcanbook.me/ 
Youcanbookme- Helps you to set up a system to book services (could be used to book appointments to drop of supplies)

Developer Tools

Automation

🔗https://forum.uipath.com/t/uipath-for-covid-19/202991
🗣https://forms.gle/DN9GkVmsZkakFvuu8
UiPath for COVID-19. Automate and aggregate your data sets using UiPath software. Currently putting together solutions for different industries in supply chain, hr, travel, and more.

Mapping Tools

Umap.openstreetmap.fr
Fast way to map & share locations on a basemap

https://coronavirus-disasterresponse.hub.arcgis.com/
ArcGIS online hub with data & ready map dashboards on current cases

w🔗https://www.thexs.ca/xsmapping/mapping-sheets-add-on-preferences
Mapping Sheets plugin- Easy way to see your volunteer’s locations mapped out

🗺http://map.mutualaid.co.uk
UK volunteer mapping service for whatsapp and facebook group admins.

Accelerators

See also: https://coronavirustechhandbook.com/funding


🇺🇸🔗https://www.gatesfoundation.org/Media-Center/Press-Releases/2020/03/COVID-19-Therapeutics-Accelerator
Bill & Melinda Gates Foundation, Wellcome, and Mastercard launch initiative to speed development and access to therapies for COVID-19
🔗https://covidaccelerator.com/
What can you build in 2 weeks that scales and saves lives? COVID Accelerator brings together people and ideas with resources to move forward. We've got to work together to get ahead of this fast-moving virus.

🇪🇺🔗https://ec.europa.eu/info/news/startups-and-smes-innovative-solutions-welcome-2020-mar-13_en
The European Commission is calling for startups and SMEs with technologies and innovations that could help in treating, testing, monitoring or other aspects of the Coronavirus outbreak to apply urgently to the next round of funding from the European Innovation Council. The deadline for applications to the EIC Accelerator is 17:00 on Friday 20 March (New deadline) (Brussels local time). With a budget of €164m, this call is “bottom up”, meaning there are no predefined thematic priorities and applicants with Coronavirus relevant innovations will be evaluated in the same way as other applicants. Nevertheless, the Commission will look to fast track the awarding of EIC grants and blended finance (combining grant and equity investment) to Coronavirus relevant innovations, as well as to facilitate access to other funding and investment sources.
Extended to Friday 5pm Brussels time

News

🔗https://cronyclecovid19.substack.com/p/covid-19-130320-we-are-not-sheeps
Daily newsletter on COVID-19 on Substack.

Your projects

Battling COVID-19

🇩🇰💡🗣David Stodolsky.
Tracking infectious agents and measuring the effect on behavior with a Privacy by Design app.  The false positive problem is reduced because the proximity data is generated by the phones communicating directly with each other. I published a paper showing how to deal with inapparent infection over twenty years ago:


💡🗣[email protected]
🗣[email protected]
Using Tracing data from those recently diagnosed- Those who are diagnosed volunteer their recent n weeks of location history from Google Maps. We use this to map locations which were at risk of exposure. Those looking at this map can also upload their history to see if there is a match, and choose to self-isolate. Somewhat similar to the Singapore approach, but crowdsourced. The Pandemic project from UCL/Casa may be a starting point. Email with ideas / anything on this. @damien thought that this would have to be done with a trusted partner but I think it might work as a pure bottom up approach. https://github.com/terriyu/contact-tracing

Resource Coordination and Distribution

💡Tech to Mitigate Stockpiling- How could tech solutions give confidence that they don’t need to personally stockpile. The government needs to guarantee there will be essentials.
Idea: Creation of an app that allows people to match with people in the vicinity to support each other- like Tinder but for caring for those in self-isolation/ vulnerable people. To deliver essentials to those who do not have them. Would be particularly helpful to include a simple phone-in option for elderly people (most likely to be affected) who are unable to use an app due to limited digital literacy.  


💡Meal Planning app- Could something similar to mealplanning app be set up to help match vulnerable people in self isolation with those willing and able to help out with meals. 

Platforms for Volunteers and Community helpers

💡🗣https://medium.com/@paullenz/how-do-we-solve-the-coronavirus-volunteer-problem-6215020eb4b2
Coronavirus Volunteer Scheme for Self Isolated Non-Techies- How are governments going to support self isolated people who aren’t good with technology?  A volunteer service could be the solution:


💡🗣[email protected]
Coordination platform for community helpers- Related to the idea above, it seems that it will be necessary for hospitals, local health agencies etc. to rely on external help, whether that help will be paid or free. To facilitate resource sharing between organizations, and increase participation of broader community members, create an online platform that can be used by stakeholders to quickly assign tasks to qualified community members.  
I am currently working on this for Germany, here is the broader concept: https://docs.google.com/document/d/11kPQ1TyB1-vIR6xM27zBdFDISQ9SLrjl70J3Vhj5WOs/edit#heading=h.quemn38vc71o  


💡🗣https://twitter.com/Teddy_Goold
A geo-location tool through which volunteers can organise support for healthcare workers (HCWs), critical workers (police, fire, waste, utilities) and vulnerable children whose parents may be unwell. The idea here is to try to boost the morale and health of those who are on the front line during the peak surge of the pandemic, with the following order of priority:

Volunteers (possibly serologically cleared) would be able to use a simple geo-location tagging tool as a platform through which they could organise help such as hot meals, counselling, spiritual support and so on.
The project would be strictly real-world orientated, with the aim of getting a basic MVP up and running ASAP, keeping it as simple and as user-friendly as possible.
To get going as quickly as possible, we would be aiming to bring in as many real-world ready-made communities, such as charities, sports clubs, churches, mosques, temples etc into the user base ASAP.
Update - I have reached out to these guys - https://www.volunteermatch.org/ - to see if we can piggy back on their tech but I only have a support email address at the moment.
If anyone is LinkedIn networked into volunteer match, please reach out to them and update here or send me a message - @Teddy_Goold

💡🗣Mike Fell. [email protected]
Fun/interesting crowdsourcing or citizen science projects that people can participate in- I wrote a blog about this. What if we could make it easy to find things to do that are: Fun and interesting, and good for people or planet. Things like: Contributing to a humanitarian crowdsourcing project like MapSwipe. Participating in a citizen science project (there’s even one to help tackle coronavirus). Learning skills (like first aid) with online resources. The trouble is there are quite a few boring crowdsourcing projects out there, so some screening might be useful. UN Online Volunteers is a thing too, although requires specialist skills. What is the best way to progress this? 

💡Tool to help Mutual Aid Groups define groups (pods) of postcodes within which local assistance can be offered
🗣Toby Jolly [email protected]
Mutual aid groups on the ward level need to be able to divide their regions into smaller groups in which to self-organise to provide support and build relationships with the people they aim to help. Smaller groups are also the suggested way to manage data for GDPR protection. Pods might be small groups of postcodes within which volunteers can offer assistance. This project aims to use any available data and tools to make this process as easy and non-technical as possible for any group that is trying to define pods, and for people to find out what pod they belong in and connect with others in their pods. The pods should be non-overlapping and fit naturally inside the larger wards, with perhaps 300-400 households which take advantage of existing structures such as estates. If it were possible to list the house numbers in each address, that would also be helpful. 

Update: this has been done manually in many places, using local knowledge of where the housing estates are etc and presented on a google map, as in this.

Community Outreach

💡🗣07921213737, [email protected]
Community Outreach Using Existing Phone Bank Databases- Use the organising capacity of political parties, religious organisations and delivery companies to get resources to those in need who aren’t tech literate. Currently thinking about building round Labour’s phone banking tool to allow people to call a person.

Childcare

💡🔗https://twitter.com/yourbabydoctor/status/1237966097485193220
Babysitting exchange during school closure if parents are unable to self isolate. Can school districts provide childcare (teachers, assistants) for healthcare workers and emergency personnel?

Fundings

See also: https://coronavirustechhandbook.com/funding


💡🗣[email protected]
Economic hardship fund (TBC). We are exploring a hardship fund to support young women who are already facing economic injustice to cope with current events. We’d love suggestions on what people on the ground need, groups we should make sure hear about this fund and the tech to manage it.

🇺🇸💡🗣[email protected]
Support for Local Businesses- Congress just passed a relief bill, but I’m uncertain to what extent that will support local retail businesses in my community. I’d like to build a platform for local businesses in each local community (city / municipality / neighborhood) to list themselves and allow their former regular patrons / community members to 
- donate the cost of an uneaten meal or coffee they didn’t drink,
- buy gift certificates, or <= see givelocal.co
- something else
- call local businesses before shopping online at big-box retailers, many are now offering delivery services (toy stores, etc.) 
I’m operating under the assumption that “anything would help” in this situation. I have spoken to former patrons who don’t know how to help, and thought having a landing page or platform could go a long way, especially as people look for ways to help.

The platform could be as simple as a wiki with GoFundMe listings, or something more sophisticated. Would require volunteers to reach out to businesses in their area and help them set up a fundraising page, as well as development work for the site itself.

Request for Help

🙏Hi, does anybody have advice about how to deal with requests for advice in different languages? Particularly when managing a phoneline - how can volunteers answering the phone identify which language is being spoken, to find another volunteer who is able to speak to them?
I volunteer with the King County (Seattle) phone line and we ask the caller to state their language. If it's Spanish, we take their number and give it to a volunteer in the room, if another language, we use a phone translation service that the county already has contact with.
Ask your company, county, or hospital, or supervisor which vendor they use for language services. Also, different language texts are available on king county website from Amharic to Vietnamese. https://kingcounty.gov/depts/health/communicable-diseases/disease-control/novel-coronavirus.aspx
The Red Cross in Seattle has performed gratuitous translations in the past, worth asking them to help with phone lines!

 
🙏🕐 Entered on 2020-03-22
Dear volunteer groups: We’ve built a tool that connects local volunteers with self-isolators in need. We are aiming to consolidate the UK national effort using a single system.
If you are a local volunteer group in the UK, you can easily coordinate volunteer operations with our tool https://selfisolationhelp.co.uk .Volunteers can sign up at https://selfisolationhelp.co.uk/volunteers . They can then promote the tool in their local area by sharing selfisolationhelp.co.uk or using region specific urls such as richmond.selfisolationhelp.co.uk. This tool can connect with any volunteer group.

The tool does the following:
1. Self-isolators can fill in the form to request help from a local volunteer. This can be “food”, “medicine”, “someone to talk to”, or “other”. They can then expect their volunteer to get in touch. We are promoting this to the general public Monday 23rd March.

2. On the volunteer side


In addition, we've invested a lot of time in the safety and security aspect of this tool. (Such as GDPR, SSL encryption, secure handling of data using google cloud platform).
Developers: The front-end codebase is open source. Please help contribute on Github.


🙏🕐 Entered on 2020-03-15
🇬🇧🗣[email protected]
I am the chair of a resident-led organisation for Wormholt and White City, funded by the Big Local programme. We are preparing a community response to Coronavirus. We will be working with the council, the Primary Care Network and health providers, other community groups and an army of volunteers. 

We are in the process of agreeing what are the main types of support, but at the minimum we will be wanting to reach old, vulnerable and socially isolated people who will be stuck at home and in need of food and medicine, medical advice etc. 

One of the big challenges will be in terms of identifying needs in the community, and coordinating the many different stakeholders working to try and respond to the need. Inspired by my experience of pretty ingenious and heroic use of social media and online platforms by volunteers in Kathmandu after the earthquake, I thought we could try to fix that problem with some kind of web-based tool. Could you give me any advice on whether and how to do this? I've looked through the page you have online but didn't immediately see something that could directly serve this purpose. 

 
As a basic concept, I wonder if we could have something whereby people flag on a map people in need, with contact details, info on what they need etc, and then those people managing the response can indicate they're taking each person, and use it to contact the people in need or whoever reported them to the platform.

Between us and community partners we all have lists of vulnerable individuals but GDPR prevents us from pooling that easily, and as things move fast they will be pretty clumsy tools for managing our response. 
Very grateful for any thoughts you can send me by Tuesday, when we will need to pin down exactly what we are doing and starting to implement it. 



🙏🕐 Entered on 2020-03-17
Product Manager Wanted. Urgent
🇬🇧🗣 [email protected]
Local Mutual Aid Group CRM MVP
Needs: 30 minutes on the phone with a skilled technical product manager to do a deep and fast dump of requirements for what my group is doing and see if there’s an extremely rapid way to build a workable CRM. 


I’m running my local Coronavirus mutual aid group in Northampton, UK. We’re using Facebook Groups, Google Sheets, and an absolute shitload of legwork. I’m very frustrated that 99% of the content on this page is basically useless to me because we’re moving incredibly fast and to get onboarded with anything other than a spreadsheet will take way too much time, and we have about 1-2 weeks before cv hits hard. I’d like to work with a skilled product manager who could engage a solid dev (perhaps in CiviCRM or Django/RoR/etc), because if we had a solid, usable CRM within about a week it could make a difference. It could also slow us down and kill more people, so priorities are simple, fast, usable and help with data import (which could be 50% of the work). If it is not available within a week, then we will have built more workflow around Google Sheets and transferring data and process elsewhere will be harder. If it is not available within 2 weeks, cv will flood us with information and it’ll be too late to catch up. I’m ex senior dev / some product management experience and I’d *love* to spend 30 minutes on the phone with someone to do a deep and fast dump of requirements for what my group is doing and see if there’s an extremely rapid way to build something. We have 3000 members who signed up in 48 hours (which for a small town is insane), 500 of them are actively engaged and have submitted personal information. Basic needs are:


Developers Wanted

🙏Developers and product people are congregating in a dedicated slack channel, ready to help
Join https://join.slack.com/t/corona-emergency/shared_invite/zt-cms2o7rm-FtmF~455wnm6ce108Gqggg

🙏🕐 Entered on 2020-03-18
[email protected]
We are mitigating the economic effects of lockdowns and support local businesses and their livelihoods. If the Great Depression is any guidance, millions of people are at risk of losing their homes, and we need those homes to contain the virus. We are looking for people with experience in back-end development with Node, DevOps with AWS, payment processing with Stripe Connect, front-end development (any technologies), and graphic design. We select the right people into our team by requiring initial volunteer work en route to part-time or full-time employment. We have a vision to pivot into a mix between Groupon and EventBrite, so if you share the vision you might have a long-term job. An option pool for early employees is also available. Using Signal, Whatsapp, and iMessage at the number above; or email the address with proof of work.

🙏🕐 Entered on 2020-03-17
🔗https://covid19risk.com
We need volunteers with a wide variety of skill sets to help with an app to slow or stop the spread of COVID-19 using anonymous secure contact tracing and local evolving heat maps built with anonymized GPS data. Needed skills: General mobile app UI design. Advanced web development skills. Mobile app development skills. Personal Assistant. PR and Outreach skills. Someone to do onboarding and orientation. Project Management Skills. Legal expertise. Blogger with a scientific background. Crypto / security researchers. See our collaborate page for how to join us.  

🙏🕐 Entered on 2020-03-17
🗣[email protected]
Community Response Network by Yoonjung Lee. I'm hoping to find folks who are willing to contribute their time and energy to build an iOS mobile app or web app that surfaces data for people who are wanting to help vulnerable people in need. 
I would like to start small and test out the application in Portland, OR since we already have various communities of volunteers. I've mapped out the data that we'd be gathering from the support requesters and volunteers, but I need a team of people to actually help build a basic application that allows people to enter data or surface data based on their needs and availability. 
P.S. If you're a medical professional who's interested in training the volunteers please feel free to reach out separately, but for now I just want to stand up a working application so we can help local networks better aggregate and filter data for volunteers on-demand.

🙏🕐 Entered on 2020-03-17
🗣 [email protected]
Develop a WordPress Plugin to assist community response by Jon Worth
How this could work is explained in this blog post. The idea is to develop a WordPress plugin that would be available for free to help coordinate shopping for neighbours, and help them to self isolate. The plugin would help with the coordination issues that WhatsApp (or equiv) groups currently have, and actually help structure the work of volunteers - while enabling people to physically distance.

🙏🕐 Entered on 2020-03-17
🗣 http://mypickle.org/coronahub
Looking for web developer/UX support for a UK support database. I’ve created a crowdsourced database of national help and support for individuals, families and businesses at My Pickle. Updated daily, this database signposts to support across a range of areas including mental wellbeing, financial and other support. Looking for support to improve this - can provide a template for other countries. TIA, [email protected]

🙏🕐 Entered on 2020-03-17
🗣 https://ccrpapp.glideapp.io/
🗣[email protected]
COVID-19 Community Response Project - Looking for developers and UX support to advance a chatbot to connect people in need to local volunteers 
This is how it works:

  1. Users (esp. elderly can call or SMS text our automated line that picks up their help requests (e.g. grocery shopping, etc.)
  2. The request will be picked up and confirmed by a volunteer on the dashboard.
  3. A volunteer will take up the task, and complete it. The dashboard will then be updated.

 
🙏🕐 Entered on 2020-03-18
🗣[email protected]
Looking for mobile app developers, to help build an iOS & Android app to facilitate the support of the vulnerable in London. We currently have a UX designer and a tech director on board, we’re working out the functionality that is required and security concerns. If you are willing to spare some time to help us put this together please reach out and we can share the brief.
 
🙏🕐 Entered on 2020-03-19
🗣 https://www.mutualaid.co.uk
🗣 https://map.mutualaid.co.uk
Full-stack JS developer with Google Maps API, Firebase, GCP, CI/CD and scalable performant experiences. Nice to also know some security basics like OWASP and can work with rapidly prototyping features and experiments.

Pro bono / free services offers

🔗https://www.brandresponse.cc/coronavirus 🕐 Entered on 2020-03-23
Tech for COVID-19 emergency relief. We’re offering our services free of charge to key government agencies, NGOs and civic groups engaged in essential public health support work. Digital networks and communication channels are an essential public health utility for the current coronavirus measures and our tools, infrastructure and expertise will be provided free to help those who need it most.

🇬🇧💡🔗https://www.policerewired.org/home/covid-19/communities now LIVE
🗣@instantiator @hannah_o_rourke @policerewired
Crowdsourced local support communities map- Add your local support facebook group or online community to this crowdsourced map, driven by a simple sheet and developed by volunteers. Help each other by joining a group, checking in with others and making sure those most vulnerable have what they need.

💡🗣[email protected]
Help Prepare LTC and Retirement Communities
Problem: Communities with high densities of elderly and immunosuppressed are at higher risk of serious complications from COVID-19.  
Potential Solution: Find and contact these facilities.  Share quality advice on how they can best prepare their teams.  Inquire if they need help. Connect to local resources to see if they can help fill gaps in supplies, knowledge, coordination, etc..  

💡🗣[email protected]
CoronaQuestions Bot 
Problem: People have a lot of questions about Coronavirus. Let’s make it easy for them to find answers that are based on science and can help them to stay healthy. 
Potential solution: A basic website and chatbot that answers questions with science based answers. 

💡Play Music during Hand Washing in Community Bathrooms - Install a sensor that identifies when a person opens the tap, play a random song whose chorus takes roughly 20 seconds (Thriller, Staying Alive, etc.). I would be surprised if compliance does not at least double, and see it working potentially really well in retirement homes (population most at risk). 

💡🔗https://www.reddit.com/r/China_Flu/comments/febv3t/what_its_like_in_china_0306/
🔗https://www.bbc.co.uk/news/technology-51439401
Replicating the QR code system from China/South Korea as an app freely available (Foursquare for COVID-19) 
The Chinese and South Korean protocols for covid19 containment appear to contain a system for "checking in" any public place using a QR code. That QR code logs everyone who is in that place at any particular time, and then if any one of those persons gets infected everyone who was there at the same time gets notified.
"Public areas would take your name and phone number before allowing you to enter, in the event someone there later was determined positive, they could contact you and find you quickly. This moved digitally in QR code based systems, where you would scan various locations, buses, taxis, subways, etc. and be able to be contacted and located quickly."
This seems to be part of the containment infrastructure that China has deployed and it's working. South Korea appears to have a similar system, texting people who have been near someone who was infected. But I'm not sure about its exact operation, it might triangulate people's positions somehow. No idea.
Basically it's coronavirus Foursquare.
Why don’t we build this? We can make it as a volunteer system and hope it goes viral (ahem) and I bet it will. Basically we start encouraging businesses to begin pasting their QR code on the door, and the individuals who are later identified as having the virus self-report. Everyone else who was there around the same time would be notified. Again this appears to be part of the successful containment effort in South Korea. I believe this could save lives even if it’s a volunteer effort. We can encourage businesses to post their codes, and people to self-report. Considering that people would feel safer going to businesses who had the system, this could have great scaling.  I'd think people would flock to those businesses because they would feel safer.
Unfortunately, this is in no way a substitute for a proper government system, but I am pondering on how realistic this could be and how it could be made.

💡🔗https://docs.google.com/document/d/1uuEGtoWWtn9DwqaxXLTnrPvPB-HGYt3Hj1aL0ft8trY/edit?usp=sharing
Using tech platforms often used by political campaigns to send mass textsto those in areas most affected by a shutdown or quarantine, to point them to resources like this--please share ideas or feedback--thank you!

💡Jennifer AI Chatbot- Knowing of your interest in science communication and evidence-based information, we've got an interesting project brewing and are seeking volunteers.
As you know, there is a lot of misinformation about coronavirus so we decided to work with a team of developers and build an AI chatbot that can interact with users and answer their questions using reputable sources of information on COVID-19. The project is accessible on Facebook and standalone.
 'Jennifer' has received an overwhelming response and that's why we need your help. 
 When Jennifer doesn't have an answer to a question that it is being asked, we have to research and find an answer from a reputable source, package it, run it through a second set of eyes, and feed it back into the bot. And because there are only so many of us, we're asking for a surge of volunteers to put aside 15 or 30 minutes for a few days to help answer a question or two. 
 Our goal is to engage many scientists, engineers and medical professionals to solve problems and we're excited to partner with you on this important project.