Volunteering & Organizing


πŸ’¬WhatsApp Chat for VolunteeringπŸ’¬



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Community, Campaign and Mass Action Tools 

General Community Management Tools

Action Kit

πŸ”— actionkit.com/ 

A tool for managing communities and fundraising.


Public Relations tools

πŸ”— radioactivepr.com/coronavirus/

List of Public Relations tools in the Coronavirus crisis including CTH.


Action Network

πŸ”— ActionNetwork.org/ 

Tools for CRM, petitions, advocacy, campaigning, email donations, activism and more.


Engaging Networks

πŸ”— engagingnetworks.net 

Digital engagement and fundraising tools.


Hivebrite (demo stage)

πŸ”— hivebrite.com 

A powerful online community platform, Hivebrite provides top organizations with all the tools they need to build, manage, and engage their community.


Mighty Networks

πŸ”— mightynetworks.com/ 

A community management platform.


NationBuilder

πŸ”— nationbuilder.com

πŸ”— Ref Free Accounts for COVID-19: nationbuilder.com/covid_19

Community organising software: website, CRM, comms, fundraising. Campaign/network creation tool (political, chapter network, alumni network, petition, signup, pledge).

NationBuilder is offering free software and services for the duration of this critical period to those organizing essential services and provisioning emergency response for the global pandemic. You can find out more and activate your free account here


Outreach Circle

πŸ”— https://client.outreachcircle.com/ 

Relational organising.


Response Toolkit

πŸ”—  https://www.paho.org/disasters/index.php?option=com_docman&view=download&category_slug=tools&alias=538-pandinflu-leadershipduring-tool-11&Itemid=1179&lang=en

Response Toolkit for Distribution of Emergency Food During a Pandemic.


Google Forms Templates

πŸ”— drive.google.com/open?id=1i9GrdMbz8yKxCey2MMhnoF30EPBAQO0m

Quick β€˜n’ Dirty Google Forms Survey and Analysis for Community Volunteers. Not suitable for personalising unless used by someone with good knowledge of Google Sheets and Google Forms.


Labour Party Graphic Designers Offering Help

πŸ”— twitter.com/LabourDesign/status/1239144582690025476?s=20 

Labour Party Graphic Designers offering help for COVID-19 mutual aid groups with leaflet templates. 


Library of leaflet designs

πŸ”— dropbox.com/sh/246um64u6a76foi/AADRAFvnRKTUej0-MGd7tq6Ia?dl=0

Library of leaflet designs.


A Neighbourly Invitation

πŸ”—docs.google.com/document/d/1waIh2V3ziWUCXgrBW9O4UaYu8u5oPWx8vvhTcGng_GA

A Neighbourly Invitation Regarding Coronavirus. Adapted from a communication in London.


Digital #ViralKindness Postcard via Village

πŸ”— https://www.village.co

πŸ”— https://twitter.com/Village/status/1254002456951955461

Digital #ViralKindness postcards which gives everyone within walking distance an additional way of reaching you, and also makes it easy to share your digital #ViralKindness to all social media (including Facebook, Instagram, Twitter, WhatsApp, Messenger) ❀️


Viral Kindness - Template for volunteers [PDF]

πŸ”— drive.google.com/file/d/1L_8GoI1zQ572fBZtElFfQZI9vNEwK7Rf/view

πŸ”— Ref: theguardian.com/world/2020/mar/14/coronavirus-campaign-launched-offering-help-to-those-self-isolating

Template for volunteers helping people who have self-isolated.


Tools for WhatsApp

Template for street groups offering support

πŸ”—https://docs.google.com/document/d/1DFLgsNoOPE5HxfkPaSPVK8Mp7ZLYXMZaUWNDigK9KUg/edit?usp=sharing

Template for street groups for a leaflet offering support. Has space for 8 phone numbers. Can fit two to a page for printing. Includes links for local WhatsApp groups.


Customize WhatsApp group chat links

πŸ”—Joingroupchat.com

Use.com to customise WhatsApp group chat links to make it easier to print on posters and flyers, intuitive to join groups, especially for older people. Also helps manage all the WhatsApp links.


Make it easier for people to connect through WhatsApp

πŸŒπŸ”—http://joingroupchat.com/?fbclid=IwAR3l1xgS55mmYxNPbINE7Rrfixutg9HJmw1In_fx1YQdLXZ-Tr896O9HMRs

βœ‰οΈ [email protected]

A completely free-to-use website that makes it easier to connect people through WhatsApp. This makes it easier to print on a flyer or poster, making it easier for people to join. This tools is already being used by mutual aid groups across the United Kingdom.


WhatsApp link share generator

πŸ”—https://forward-action.github.io/whatsapp-link-generator/ 

Whatsapp share link generator. Allows you create a set message which when you click the link it sends that message to all your contacts on WhatsApp for example, use this link to share this handbook to your WhatsApp contacts.


Community CRM

Beacon

πŸ”—https://www.beaconcrm.org 

Beacon is a moderate and & flexible CRM for small charities. Forms for enquiries / volunteer signups. Free for COVID-19-specific project.


CiviCRM

πŸ”—https://civicrm.org/ 

CiviCRM is a flexible CRM system to manage relationships (good for coders)

.

πŸ”—CiviCRM Mutual Aid Extension

A new matchmaking and admin extension for Mutual Aid groups built on top of the open source CiviCRM that gives two fully configurable signup forms (needs and offers), then geocodes and matches contacts based on location, skills and needs - and lets you contact and confirm these matches

Blog: https://civicrm.org/blog/bjoerne/corona-crisis-use-civicrm-to-organise-neighbourly-help-in-your-community

Chat channel: https://chat.civicrm.org/civicrm/channels/covid-


Time to Spare

πŸ”—https://www.timetospare.com/

Time to Spare is a CRM/Case Management/MEL tool for small charities to use to improve engagement with their beneficiaries and to increase understanding of the benefits of their services.19


Democracy and Decision-making

Democracy Lab

πŸ‡ΊπŸ‡ΈπŸ”—https://thedemlabs.org/2020/02/18/hold-them-accountable/

Enabling volunteers (using Wakelet) to show connections between politics, CDC, and community groups fighting the spread of Coronavirus


All Our Ideas

πŸ”—https://allourideas.org 

All Our Ideas is a survey creation tool for working out groups of people’s preferred option - can be used to organise communities and deliberate.


Groupthink

πŸ”—https://github.com/openpolitics/groupthink

Groupthi is a A collaborative democratic platform built atop GitHub, designed for open policymaking and manifesto writing.


Loomio.

πŸ”—https://www.loomio.org/ 

Loom is f For collective decision making 


Petitions and Advocacy

Care 2

πŸ”—https://www.care2.com/ 

Care2 is for petitions and an online community


Control Shift Labs 

πŸ”—https://www.controlshiftlabs.com/ 

Control Shift Lab is a petition/advocacy site.


New Mode

πŸ”—https://www.newmode.net/ 

New Mode is a petition/advocacy site.

Fundraising Platforms and Tools 

Civic Platforms

ioby

πŸ‡ΊπŸ‡ΈπŸ”—https://ioby.org/

Community crowdfunding platform to help residents create projects that serve their neighborhood at the hyperlocal scale. Projects must have a community benefit, that is that they must benefit more than one person or more than one family. Also provides fiscal sponsorship and volunteer matching service.


Pay it Forward

πŸ‡¬πŸ‡§πŸ”—payitforward.london.gov.uk/

Pay it Forward for the future of London businesses, initiative offering 100% free fundraising to help businesses to secure trade by pre-selling vouchers, goods and services.


Spacehive

πŸ‡¬πŸ‡§πŸ”—https://www.spacehive.com/

Helps people raise money for projects that bring civic or community spaces to life: everything from sprucing up a playground, to putting on a street party, or building a lido.


Tools

Open Colletive

πŸ”—https://opencollective.com/

Open Collective accepts donations and sponsorships, celebrate your supporters, pay expenses, and keep everyone up to date β€” all in one place


The Social Change Agency

πŸ”—Fiscal hosting for COVID-19 community groups

The Social Change Agency are providing a platform to help community groups and collectives who have formed in response to the COVID-19 pandemic, easily receive donations and pay expenses via opencollective.com


Open Collective allows organisations like us, The Social Change Agency, to fiscally β€œhost” groups. When a group or collective has a β€œfiscal host”, it means that they’re able to use their host’s business bank account to manage incoming and outgoing funds. Groups can transact financially without needing to legally incorporate.


Givd

πŸ”— https://app.gived.org/ 

Gi is . a suite of tools for organisational fundraising.


Action Kit

πŸ”—https://actionkit.com/ 

Action Kit- A tool for managing communities and fundraising 

Communication Tools For Organising

Website Builder

πŸ”—https://www.squarespace.com/ 

Squarespace- Drag and drop website editor


πŸ”—https://www.weebly.com/uk 

Weebly- Drag and drop website editor


πŸ”—https://www.wix.com/ 

Wix - Drag and drop website editor


πŸ”—https://bubble.io

Bubble - One of the best MVP builders. Includes form functionality, maps, etc.


πŸ”—https://wordpress.com

Wordpress - low cost, & now with drag-and-drop, the world’s most popular website builder.


Email

πŸ”—https://Groups.io 

Groups.io. Helps to manage email groups and communications


πŸ”—https://mailchimp.com/ 

Mail Chimp- A mail list and newsletter management software


πŸ”—https://substack.com/ 

Substack- A newsletter management software which also allows you to publish lists of content to the web.


Texting

πŸ”—https://www.getthru.io/ 

Getthru- Mass texting. They also have a phone line tool. See below.


πŸ”—https://www.hustle.com/ 

Hustle- Mass texting


πŸ”—https://opensource.moveon.org/spoke-p2p 

Spoke- Mass texting


πŸ”—https://www.textmarks.com/ 

Text Marks- Mass texting


πŸ”—https://www.telnyx.com/ 

Telnyx- Mass texting


πŸ”—Upland Mobile Messaging Support 

Uplands Mobile- Mass texting


BulkSMS

Everbridge

FrontlineSMS

Geopoll

Grouper

InfoBip

Mighty Text (Free app)

RapidPro

Shadow

Telerivet

TextIt

Viamo


Customer Relationship Management (CRM)

πŸ‘πŸ”—CiviCRM.org

CiviCRM is a free, open source CRM for non-profits that integrates natively with Wordpress, Drupal, Joomla, Backdrop – and with other frameworks through an API, covering contacts, events, mass mail, case management, donors, reporting, etc. Extensions add mass SMS, conversation/chatbot builders, petitions, volunteer mgmt, etc. Like many CRMs it has a steeper learning curve than a CMS, but there’s good docs, friendly community on Mattermost, Gitlab & StackExchange (& a leaner nfp < $15/month, hosted version). 

There’s a proposal for a CiviCRM extension to support COVID-19 Community organising here.


πŸ”—https://www.timetospare.com/

Time to Spare -  CRM/Case Management/MEL tool for small charities to use to improve engagement with their beneficiaries and to increase understanding of the benefits of their services.


Internal Comms and Organising Platforms

πŸ”— https://docs.google.com/document/d/1h7M39qc0DQ8ruvvwk0ef9RtKYRoVa7Ug-VzsqfNm6f8/edit?usp=sharing 

Facebook Groups- Guide to organising Facebook Groups


πŸ”— https://www.facebook.com/community/whats-new/communities-health-information-coronavirus

Advice from Facebook for people who run facebook groups


πŸ”— https://keybase.io/ 

Keybase- safe and secure encryption 


πŸ‘πŸ”—https://Matrix.org

Matrix- An open network for secure, decentralized communication. The most popular client is Riot.im, available on desktop and mobile.


πŸ”—https://quorum.chat/

Quorum- Chat management and monetisation


πŸ‘πŸ”—https://slack.com/intl/en-gb/ 

Slack- For coordinating teams online


πŸ”—https://telegram.org/

Telegram - Chat/Group chat


Video calls and conferencing

See also:

πŸ”—https://coronavirustechhandbook.com/teleconferencing

πŸ”—https://coronavirustechhandbook.com/events


πŸ‘πŸ”—https://meet.jit.si/ 

Jitsi - Secure, fully featured, and completely free video conferencing.


πŸ”—https://maestroconference.com/

Maestro


πŸ”—https://whereby.com/

Whereby


πŸ”—https://zoom.us/ 

πŸ”—https://blog.zoom.us/wordpress/2020/03/13/how-to-use-zoom-for-online-learning/ 

Zoom- 40 minute limit is being removed in some areas/situations: 


Phone Calls and Phone Banking Tools

πŸ‘ŽπŸ”—https://t.co/8t6X9scKyH?amp=1

Avaya Contact Centre Solutions- Avaya are offering a free, 3 month subscription of some of their remote contact centre solutions. Potential to have people in need of help make a call to one tel. number, with multiple β€˜agents’ to pick up calls from home via a desktop agent. --- [Wasted time… asked me to contact a partner, partner was BT, BT said ooo well you need a 36 month contract and a landline…]


πŸ”—https://callhub.io/ 

Call Hub- phonebanking tool - not going to happen in a hurry, schedule a chat with an advisor 


πŸ”—https://www.hubdialer.com/ 

Hub Dialer- phonebanking tool - no visible number to call them on.. Looks like set up to handle outgoing calls, not incoming

So number to call


πŸ”—https://www.getthru.io/thrutalk/ 

Getthru talk- phonebanking tool - no immediate way to make contact with them, looks like outgoing calls


πŸ”—https://www.ringcentral.co.uk/ 

RingCentral- Spoke directly to the sales rep, they GOT IT.  free trial period, nothing up front, no long contracts, receptive


πŸ”—https://www.telnyx.com/ 

Telnyx- Voice and Call Control


Set Up Your Own Community Hotline

πŸ‡ͺπŸ‡ͺπŸ”—https://kogukondaitab.ee/

Open sourced code to set up your own community hotline in 48 hours

Generic Tech Platforms and Tools 

πŸ”—https://www.vccafe.com/2020/03/18/100-startups-offering-free-products-and-services-in-response-to-coronavirus/?fbclid=IwAR0YcEaHhVbOOfgK7_9G7LvyZMoIuAJORHfZqV4pM1ejgP4R2tTQbzq4Tig

100+ Startups offering free products and services in response to Coronavirus


Project Management

πŸ”—https://airtable.com/ 

πŸ“Ίhttps://www.youtube.com/watch?v=3FTEIjH6NJc

Airtable- Project management and list organisation

Airtable are giving free pro accounts to COVID-19 response 


πŸ”—https://asana.com/ 

πŸ“Ίhttps://www.youtube.com/watch?v=JO8J69jmZc8

Asana- Project management


πŸ”—https://basecamp.com/ 

πŸ“Ίhttps://www.youtube.com/watch?v=giBx33jqKwo

Basecamp- A project management tool for distributed teams


πŸ”—https://clickup.com/ 

πŸ“Ίhttps://www.youtube.com/watch?v=LibP_KTUK8I

ClickUp- Project management


πŸ”—https://www.notion.so

πŸ“Ίhttps://www.youtube.com/watch?v=_zEItBna0zI

Notion- An all in one platform for keeping note, managing tasks and projects. Allows you to publish your pages easily.


πŸ”—https://roamresearch.com/

πŸ“Ίhttps://www.youtube.com/watch?v=5TuOwKpk0jA

Roam- A note-taking tool for networked thought. Uses bidirectional links to generate pages out of keywords.


πŸ”—https://sendtask.io/

πŸ“Ίhttps://www.youtube.com/watch?v=FhLHIf9IemY

Send Tasks- Share tasks with teams across platforms


πŸ‘πŸ”—https://trello.com/ 

πŸ“ΊTrello Tutorial 2020: How To Use Trello To Crush Productivity [UPDATED]

Trello- Helps to manage collaborative to do lists


πŸ”— powerapps.microsoft.com/en-us/blog/crisis-communication-a-power-platform-template 

Microsoft- Crisis Communications PowerApps template to share information and report work status


Information Management

πŸ”— https://www.google.com/drive/ 

Google Drive - Before anything else, you’re going to need someplace to store, share and collaborate on minutes, strategies and other documents. Google Drive is your answer. Open to all and easy to use.


πŸ‘πŸ”—https://github.com/ushahidi

Ushahidi- Data collection, management, visualization.


πŸ”—https://opendatakit.org/ (could also fit under Data / Data gathering)

Open Data Kit (ODK) - for data collection in mobile-first and resource-limited (ie intermittent connectivity) environments. Widely used, for e.g. during the Ebola outbreak in Sierra Leone with OpenStreetMap and volunteers with phones to contact trace infected people:

πŸ”—https://forum.opendatakit.org/t/use-of-odk-to-improve-mapping-for-ebola-response-in-sierra-leone/11328 & written up by Medicene Sans Frontier & University of Cairo here as a paper). ODK’s founder Yaw Anokwa is currently offering advice/free consulting to anyone looking at ODK for COVID-19 response here.


Process and Stakeholder Mapping

πŸ”—https://kumu.io/ 

Kumu- A really helpful tool to help you map powers, stakeholders and systems


πŸ”—https://mural.co/ 

Mural - Online design process mapping - could be used for planning campaigns


Events and scheduling

πŸ”—https://calendly.com/ 

Calendly- Helpful scheduling tool.


πŸ”—https://doodle.com/make-a-poll 

Doodle- Good meeting scheduling tool


πŸ”—http://www.eventbrite.com/ 

Eventbrite- Good for arranging events


πŸ”—https://www.facebook.com/events/ 

Facebook Events- Putting events on Facebook is helpful and can spread reach organically.


πŸ”—https://youcanbook.me/ 

Youcanbookme- Helps you to set up a system to book services (could be used to book appointments to drop of supplies).


Developer Tools3

Automation

πŸ”—https://forum.uipath.com/t/uipath-for-covid-19/202991

πŸ—£https://forms.gle/DN9GkVmsZkakFvuu8

UiPath for COVID-19. Automate and aggregate your data sets using UiPath software. Currently putting together solutions for different industries in supply chain, hr, travel, and more.


πŸ”—https://sifted.eu/articles/elplines

Chatbots take strain off Denmark’s emergency helplines- They could be used as an indicator to help with the COVID-19 management strategy.


Mapping Tools

πŸ”—Umap.openstreetmap.fr

Fast way to map & share locations on a basemap


πŸ”—https://coronavirus-disasterresponse.hub.arcgis.com/

ArcGIS online hub with data & ready map dashboards on current cases


wπŸ”—https://www.thexs.ca/xsmapping/mapping-sheets-add-on-preferences

Mapping Sheets plugin- Easy way to see your volunteer’s locations mapped out


πŸ—Ίhttp://map.mutualaid.co.uk

UK volunteer mapping service for whatsapp and facebook group admins.

Accelerators

See also:

πŸ”—https://coronavirustechhandbook.com/funding


πŸ‡ΊπŸ‡ΈπŸ”—https://www.gatesfoundation.org/Media-Center/Press-Releases/2020/03/COVID-19-Therapeutics-Accelerator

Bill & Melinda Gates Foundation, Wellcome, and Mastercard launch initiative to speed development and access to therapies for COVID-19

πŸ”—https://covidaccelerator.com/

What can you build in 2 weeks that scales and saves lives? COVID-19 Accelerator brings together people and ideas with resources to move forward. We've got to work together to get ahead of this fast-moving virus.


πŸ‡ͺπŸ‡ΊπŸ”—https://ec.europa.eu/info/news/startups-and-smes-innovative-solutions-welcome-2020-mar-13_en

The European Commission is calling for startups and SMEs with technologies and innovations that could help in treating, testing, monitoring or other aspects of the Coronavirus outbreak to apply urgently to the next round of funding from the European Innovation Council. The deadline for applications to the EIC Accelerator is 17:00 on Friday 20 March (New deadline) (Brussels local time). With a budget of €164m, this call is β€œbottom up”, meaning there are no predefined thematic priorities and applicants with Coronavirus relevant innovations will be evaluated in the same way as other applicants. Nevertheless, the Commission will look to fast track the awarding of EIC grants and blended finance (combining grant and equity investment) to Coronavirus relevant innovations, as well as to facilitate access to other funding and investment sources.

Extended to Friday 5pm Brussels time

News

πŸ”—https://cronyclecovid19.substack.com/p/covid-19-130320-we-are-not-sheeps

Daily newsletter on COVID-19 on Substack.

Your projects

Battling COVID-19

πŸ‡©πŸ‡°πŸ’‘πŸ—£David Stodolsky.

Tracking infectious agents and measuring the effect on behavior with a Privacy by Design app.  The false positive problem is reduced because the proximity data is generated by the phones communicating directly with each other. I published a paper showing how to deal with inapparent infection over twenty years ago:


πŸ’‘πŸ—£[email protected]

πŸ—£[email protected]

Using Tracing data from those recently diagnosed- Those who are diagnosed volunteer their recent n weeks of location history from Google Maps. We use this to map locations which were at risk of exposure. Those looking at this map can also upload their history to see if there is a match, and choose to self-isolate. Somewhat similar to the Singapore approach, but crowdsourced. The Pandemic project from UCL/Casa may be a starting point. Email with ideas / anything on this. @damien thought that this would have to be done with a trusted partner but I think it might work as a pure bottom up approach. πŸ”—https://github.com/terriyu/contact-tracing


Resource Coordination and Distribution

πŸ’‘Tech to Mitigate Stockpiling- How could tech solutions give confidence that they don’t need to personally stockpile. The government needs to guarantee there will be essentials.

Idea: Creation of an app that allows people to match with people in the vicinity to support each other- like Tinder but for caring for those in self-isolation/ vulnerable people. To deliver essentials to those who do not have them. Would be particularly helpful to include a simple phone-in option for elderly people (most likely to be affected) who are unable to use an app due to limited digital literacy.  

  • Hmm, I'm wondering about self-isolation and home office recommended by companies/governments, and then what would be the point if commuters still have to shop every other day? So it might also be about transportation/logistics for households with little reserves, then better stockpile at times where the chance of infection are still lower than they will be later. Just a thought. Eventually all food will be ordered online and delivered by the postal service, but then what about their capacity + health?


πŸ’‘Meal Planning app- Could something similar to mealplanning app be set up to help match vulnerable people in self isolation with those willing and able to help out with meals. 


Platforms for Volunteers and Community helpers

πŸ‡¬πŸ‡§πŸ”— https://www.nationalcareforce.co.uk/ a nationwide network of care providers, healthcare workers and volunteers, ready to support our social care services in looking after the most vulnerable members of society


πŸ’‘πŸ—£https://medium.com/@paullenz/how-do-we-solve-the-coronavirus-volunteer-problem-6215020eb4b2

Coronavirus Volunteer Scheme for Self Isolated Non-Techies- How are governments going to support self isolated people who aren’t good with technology?  A volunteer service could be the solution:

  • Local government may not be well organised enough. Consider other well-organised orgs, religious orgs, political parties, ride sharing and delivery apps. They already have the infrastructure to mobilise people. Someone could take a point on this.
  • Local Community Centers normally have relationships with various charities who can help with both volunteers and knowledge of high priority vulnerable people. 


πŸ’‘πŸ—£[email protected]

Coordination platform for community helpers- Related to the idea above, it seems that it will be necessary for hospitals, local health agencies etc. to rely on external help, whether that help will be paid or free. To facilitate resource sharing between organizations, and increase participation of broader community members, create an online platform that can be used by stakeholders to quickly assign tasks to qualified community members.  

I am currently working on this for Germany, here is the broader concept: πŸ”—https://docs.google.com/document/d/11kPQ1TyB1-vIR6xM27zBdFDISQ9SLrjl70J3Vhj5WOs/edit#heading=h.quemn38vc71o  

  • https://www.towndigitalhub.info from the international Big Issue project Social Echo allows people to put online what is available locally, share the work of keeping it up to date, let people request services, share the workload of provision, and gather feedback on current issues.
  • see πŸ”— https://help.timetospare.com/ for this in the UK


πŸ’‘πŸ—£https://twitter.com/Teddy_Goold

A geo-location tool through which volunteers can organise support for healthcare workers (HCWs), critical workers (police, fire, waste, utilities) and vulnerable children whose parents may be unwell. The idea here is to try to boost the morale and health of those who are on the front line during the peak surge of the pandemic, with the following order of priority:

  • HCWs
  • Critical workers (police, fire, waste, utilities etc)
  • Vulnerable children whose parents are unwell

Volunteers (possibly serologically cleared) would be able to use a simple geo-location tagging tool as a platform through which they could organise help such as hot meals, counselling, spiritual support and so on.

The project would be strictly real-world orientated, with the aim of getting a basic MVP up and running ASAP, keeping it as simple and as user-friendly as possible.

To get going as quickly as possible, we would be aiming to bring in as many real-world ready-made communities, such as charities, sports clubs, churches, mosques, temples etc into the user base ASAP.

Update - I have reached out to these guys -

πŸ”—https://www.volunteermatch.org/ - to see if we can piggy back on their tech but I only have a support email address at the moment.

If anyone is LinkedIn networked into volunteer match, please reach out to them and update here or send me a message - @Teddy_Goold


πŸ’‘πŸ—£Mike Fell.

βœ‰οΈ [email protected]

Fun/interesting crowdsourcing or citizen science projects that people can participate in- I wrote a blog about this. What if we could make it easy to find things to do that are: Fun and interesting, and good for people or planet. Things like: Contributing to a humanitarian crowdsourcing project like MapSwipe. Participating in a citizen science project (there’s even one to help tackle coronavirus). Learning skills (like first aid) with online resources. The trouble is there are quite a few boring crowdsourcing projects out there, so some screening might be useful. UN Online Volunteers is a thing too, although requires specialist skills. What is the best way to progress this? 


πŸ’‘Tool to help Mutual Aid Groups define groups (pods) of postcodes within which local assistance can be offered

πŸ—£Toby Jolly [email protected]

Mutual aid groups on the ward level need to be able to divide their regions into smaller groups in which to self-organise to provide support and build relationships with the people they aim to help. Smaller groups are also the suggested way to manage data for GDPR protection. Pods might be small groups of postcodes within which volunteers can offer assistance. This project aims to use any available data and tools to make this process as easy and non-technical as possible for any group that is trying to define pods, and for people to find out what pod they belong in and connect with others in their pods. The pods should be non-overlapping and fit naturally inside the larger wards, with perhaps 300-400 households which take advantage of existing structures such as estates. If it were possible to list the house numbers in each address, that would also be helpful. 


Update: this has been done manually in many places, using local knowledge of where the housing estates are etc and presented on a google map, as in this.


VancouverSupport.ca

πŸ”— coda.io/@awsamuel/vancouver-mutual-aid

πŸ”— Info: coda.io/@awsamuel/vancouver-mutual-aid/about-this-site-update-58

VancouverSupport.ca have built a prototype for matching needs with offers of help and support using Coda. coda.io team has offered to create a template for other communities. 


πŸ‡ΊπŸ‡ΈπŸ”—https://www.washingtonpost.com/nation/2020/03/21/how-you-can-help-during-coronavirus/?arc404=true

Several nonprofit organizations can use your time and money to make sure vulnerable populations are cared for during the pandemic.


Community Outreach

πŸ’‘πŸ—£07921213737,

βœ‰οΈ[email protected]

Community Outreach Using Existing Phone Bank Databases- Use the organising capacity of political parties, religious organisations and delivery companies to get resources to those in need who aren’t tech literate. Currently thinking about building round Labour’s phone banking tool to allow people to call a person.


Childcare

πŸ’‘πŸ”—https://twitter.com/yourbabydoctor/status/1237966097485193220

Babysitting exchange during school closure if parents are unable to self isolate. Can school districts provide childcare (teachers, assistants) for healthcare workers and emergency personnel?

Fundings

See also:

πŸ”—https://coronavirustechhandbook.com/funding


πŸ’‘πŸ—£[email protected]

Economic hardship fund (TBC). We are exploring a hardship fund to support young women who are already facing economic injustice to cope with current events. We’d love suggestions on what people on the ground need, groups we should make sure hear about this fund and the tech to manage it.


πŸ‡ΊπŸ‡ΈπŸ’‘πŸ—£[email protected]

Support for Local Businesses- Congress just passed a relief bill, but I’m uncertain to what extent that will support local retail businesses in my community. I’d like to build a platform for local businesses in each local community (city / municipality / neighborhood) to list themselves and allow their former regular patrons / community members to 

- donate the cost of an uneaten meal or coffee they didn’t drink,

- buy gift certificates, or <= see givelocal.co

- something else

- call local businesses before shopping online at big-box retailers, many are now offering delivery services (toy stores, etc.) 

I’m operating under the assumption that β€œanything would help” in this situation. I have spoken to former patrons who don’t know how to help, and thought having a landing page or platform could go a long way, especially as people look for ways to help.


The platform could be as simple as a wiki with GoFundMe listings, or something more sophisticated. Would require volunteers to reach out to businesses in their area and help them set up a fundraising page, as well as development work for the site itself.


πŸ‡¬πŸ‡§πŸ”—https://www.nhscharitiestogether.co.uk/

NHS Charities- Donate to NHS staff and volunteers caring for COVID-19 patients.

Request for Help

πŸ™πŸ• Entered on 2020-03-14

Hi, does anybody have advice about how to deal with requests for advice in different languages? Particularly when managing a phoneline - how can volunteers answering the phone identify which language is being spoken, to find another volunteer who is able to speak to them?

I volunteer with the King County (Seattle) phone line and we ask the caller to state their language. If it's Spanish, we take their number and give it to a volunteer in the room, if another language, we use a phone translation service that the county already has contact with.

Ask your company, county, or hospital, or supervisor which vendor they use for language services. Also, different language texts are available on king county website from Amharic to Vietnamese.

πŸ”— https://kingcounty.gov/depts/health/communicable-diseases/disease-control/novel-coronavirus.aspx

The Red Cross in Seattle has performed gratuitous translations in the past, worth asking them to help with phone lines!


 

πŸ™πŸ• Entered on 2020-03-22

Dear volunteer groups: We’ve built a tool that connects local volunteers with self-isolators in need. We are aiming to consolidate the UK national effort using a single system.

If you are a local volunteer group in the UK, you can easily coordinate volunteer operations with our tool πŸ”— https://selfisolationhelp.co.uk. Volunteers can sign up at

πŸ”— https://selfisolationhelp.co.uk/volunteers.

They can then promote the tool in their local area by sharing selfisolationhelp.co.uk or using region specific urls such as richmond.selfisolationhelp.co.uk. This tool can connect with any volunteer group.


The tool does the following:

1. Self-isolators can fill in the form to request help from a local volunteer. This can be β€œfood”, β€œmedicine”, β€œsomeone to talk to”, or β€œother”. They can then expect their volunteer to get in touch. We are promoting this to the general public Monday 23rd March.


2. On the volunteer side

  • Volunteers login to see a view of all the Self-isolators either by county or by location. For example, they can view Self Isolators by "Greater London", or Self Isolators by the London boroughs: "Kingston" or "Richmond" or "Clerkenwell"
  • Volunteers can view details of the Self-isolator, contact them, and then mark them as "resolved" or "in progress", so they are not contacted again by others.


In addition, we've invested a lot of time in the safety and security aspect of this tool. (Such as GDPR, SSL encryption, secure handling of data using google cloud platform).

Developers: The front-end codebase is open source. Please help contribute on Github.



πŸ™πŸ• Entered on 2020-03-15

πŸ‡¬πŸ‡§βœ‰οΈ [email protected]

I am the chair of a resident-led organisation for Wormholt and White City, funded by the Big Local programme. We are preparing a community response to Coronavirus. We will be working with the council, the Primary Care Network and health providers, other community groups and an army of volunteers. 

We are in the process of agreeing what are the main types of support, but at the minimum we will be wanting to reach old, vulnerable and socially isolated people who will be stuck at home and in need of food and medicine, medical advice etc. 


One of the big challenges will be in terms of identifying needs in the community, and coordinating the many different stakeholders working to try and respond to the need. Inspired by my experience of pretty ingenious and heroic use of social media and online platforms by volunteers in Kathmandu after the earthquake, I thought we could try to fix that problem with some kind of web-based tool. Could you give me any advice on whether and how to do this? I've looked through the page you have online but didn't immediately see something that could directly serve this purpose. 

  • based on my experiance as a deputy director at a community council in Jerusalem the best tool we had during a community emergencys was a simple google doc. spreadsheet that everyone fed into - i.e if you saw a post on social media put it in the spread sheet and we (HQ) would match it up with a volunter effort. welfare dep. requests also got fed into that sheet. and it was manned by three ppl in shifts.
  • +1 completely agree. Keep the tools as simple and friction-free as possible so people can actually use them

 

As a basic concept, I wonder if we could have something whereby people flag on a map people in need, with contact details, info on what they need etc, and then those people managing the response can indicate they're taking each person, and use it to contact the people in need or whoever reported them to the platform.

  • This feels like a generic enough problem that there must be some tools for it already. I found this one which looks like it might be able to do this:
  • πŸ”— https://github.com/ushahidi/platform
  • Dispatcher looks good (also Ushahidi): 
  • πŸ”— https://www.getdispatcher.com
  • Also, this tool was developed during the bush fires in Australia - they are transitioning to COVID-19 crisis apparently:
  • πŸ”— https://crisis.app/#
  • Just noticed Ushahidi and Dispatcher are linked above under "Managing Volunteers & Requests for Assistance" and "Information management"
  • There is this: 
  • πŸ”— https://randall.ie

Between us and community partners we all have lists of vulnerable individuals but GDPR prevents us from pooling that easily, and as things move fast they will be pretty clumsy tools for managing our response. 

Very grateful for any thoughts you can send me by Tuesday, when we will need to pin down exactly what we are doing and starting to implement it. 

  • I'm not an expert on data protection, but my understanding is that a public health emergency is a reasonable justification for sharing data with partner organisations.
  • In the UK, the ICO have published guidance addressing concerns around data protection in relation to the Coronavirus panedemic: 

πŸ”— https://ico.org.uk/coronavirus

  • "We know you might need to share information quickly or adapt the way you work. Data protection will not stop you doing that. It’s about being proportionate - if something feels excessive from the public’s point of view, then it probably is."



πŸ™πŸ• Entered on 2020-03-17

Product Manager Wanted. Urgent

πŸ‡¬πŸ‡§βœ‰οΈ [email protected]

Local Mutual Aid Group CRM MVP

Needs: 30 minutes on the phone with a skilled technical product manager to do a deep and fast dump of requirements for what my group is doing and see if there’s an extremely rapid way to build a workable CRM. 

  • And if this could be made so that multiple communities can each have an instance, that would be ideal - ie not just for Northampton. We are in a village and have 350 volunteers signed up now, all in Airtable, but it doesn't do advanced permission-management so all our organisers see everything and can delete everything at the moment which is a huge risk, given IT skills are low.
  • The Airtable template earlier in this document is mine - it is fine but it is risky if it has people using it who don't know what they're doing! Should have said, I'm Helen from Horsell Prepared

βœ‰οΈ [email protected]


I’m running my local Coronavirus mutual aid group in Northampton, UK. We’re using Facebook Groups, Google Sheets, and an absolute shitload of legwork. I’m very frustrated that 99% of the content on this page is basically useless to me because we’re moving incredibly fast and to get onboarded with anything other than a spreadsheet will take way too much time, and we have about 1-2 weeks before cv hits hard. I’d like to work with a skilled product manager who could engage a solid dev (perhaps in CiviCRM or Django/RoR/etc), because if we had a solid, usable CRM within about a week it could make a difference. It could also slow us down and kill more people, so priorities are simple, fast, usable and help with data import (which could be 50% of the work). If it is not available within a week, then we will have built more workflow around Google Sheets and transferring data and process elsewhere will be harder. If it is not available within 2 weeks, cv will flood us with information and it’ll be too late to catch up. I’m ex senior dev / some product management experience and I’d *love* to spend 30 minutes on the phone with someone to do a deep and fast dump of requirements for what my group is doing and see if there’s an extremely rapid way to build something. We have 3000 members who signed up in 48 hours (which for a small town is insane), 500 of them are actively engaged and have submitted personal information. Basic needs are:

  • Volunteer list. Few different field types to store contact preferences, what they want to do, where they are.
  • Search volunteer list by location / need / contact preference
  • Needs list. Few different field types that match volunteer
  • Permissions to group Volunteers and Needs into areas or types and give access according to those
  • Jamie Andrews: I am an experienced product manager and we are facing the same challenges in my local community (Machynlleth in mid-Wales). We are also using Facebook Groups, Google Sheets (and WhatsApp). However I'm not sure if the solution is to rapidly build a CRM vs just defining the workflows with the existing tools more carefully. I'm going to add a section with my thoughts and will link to it here.
  • Josh Liberty: I'm also a technical PM, and I agree with Jamie. Generally using existing solutions seems to me the better approach at the moment - less risk and shorter time to market. Have you thought about using something like Confluence or other knowledge management frameworks?
  • Jamie Andrews: This is the process document we are working on in our local area

πŸ”— https://docs.google.com/document/d/1qIMGKyAC1USamWwyqDBlwzWwmSNB0bF1AxKkv8v3qUA/edit?ts=5e73c4e3#. Hope it helps!


πŸ™πŸ• Entered on 2020-03-14

Developers Wanted

Developers and product people are congregating in a dedicated slack channel, ready to help

Join πŸ”— https://join.slack.com/t/corona-emergency/shared_invite/zt-cms2o7rm-FtmF~455wnm6ce108Gqggg


πŸ™πŸ• Entered on 2020-03-18

βœ‰οΈ [email protected]

We are mitigating the economic effects of lockdowns and support local businesses and their livelihoods. If the Great Depression is any guidance, millions of people are at risk of losing their homes, and we need those homes to contain the virus. We are looking for people with experience in back-end development with Node, DevOps with AWS, payment processing with Stripe Connect, front-end development (any technologies), and graphic design. We select the right people into our team by requiring initial volunteer work en route to part-time or full-time employment. We have a vision to pivot into a mix between Groupon and EventBrite, so if you share the vision you might have a long-term job. An option pool for early employees is also available. Using Signal, Whatsapp, and iMessage at the number above; or email the address with proof of work.


πŸ™πŸ• Entered on 2020-03-17

πŸ”— https://covid19risk.com

We need volunteers with a wide variety of skill sets to help with an app to slow or stop the spread of COVID-19 using anonymous secure contact tracing and local evolving heat maps built with anonymized GPS data. Needed skills: General mobile app UI design. Advanced web development skills. Mobile app development skills. Personal Assistant. PR and Outreach skills. Someone to do onboarding and orientation. Project Management Skills. Legal expertise. Blogger with a scientific background. Crypto / security researchers. See our collaborate page for how to join us.  


πŸ™πŸ• Entered on 2020-03-17

βœ‰οΈ [email protected]

Community Response Network by Yoonjung Lee. I'm hoping to find folks who are willing to contribute their time and energy to build an iOS mobile app or web app that surfaces data for people who are wanting to help vulnerable people in need. 

I would like to start small and test out the application in Portland, OR since we already have various communities of volunteers. I've mapped out the data that we'd be gathering from the support requesters and volunteers, but I need a team of people to actually help build a basic application that allows people to enter data or surface data based on their needs and availability. 

P.S. If you're a medical professional who's interested in training the volunteers please feel free to reach out separately, but for now I just want to stand up a working application so we can help local networks better aggregate and filter data for volunteers on-demand.


πŸ™πŸ• Entered on 2020-03-17

βœ‰οΈ [email protected]

Develop a WordPress Plugin to assist community response by Jon Worth

How this could work is explained in this blog post. The idea is to develop a WordPress plugin that would be available for free to help coordinate shopping for neighbours, and help them to self isolate. The plugin would help with the coordination issues that WhatsApp (or equiv) groups currently have, and actually help structure the work of volunteers - while enabling people to physically distance.


πŸ™πŸ• Entered on 2020-03-17

βœ‰οΈ https://mypickle.org/coronahub

Looking for web developer/UX support for a UK support database. I’ve created a crowdsourced database of national help and support for individuals, families and businesses at My Pickle. Updated daily, this database signposts to support across a range of areas including mental wellbeing, financial and other support. Looking for support to improve this - can provide a template for other countries. TIA, [email protected]


πŸ™πŸ• Entered on 2020-03-17

πŸ”— https://ccrpapp.glideapp.io/

βœ‰οΈ [email protected]

COVID-19 Community Response Project - Looking for developers and UX support to advance a chatbot to connect people in need to local volunteers 

This is how it works:

  1. Users (esp. elderly can call or SMS text our automated line that picks up their help requests (e.g. grocery shopping, etc.)
  2. The request will be picked up and confirmed by a volunteer on the dashboard.
  3. A volunteer will take up the task, and complete it. The dashboard will then be updated.

 

πŸ™πŸ• Entered on 2020-03-18

βœ‰οΈ [email protected]

Looking for mobile app developers, to help build an iOS & Android app to facilitate the support of the vulnerable in London. We currently have a UX designer and a tech director on board, we’re working out the functionality that is required and security concerns. If you are willing to spare some time to help us put this together please reach out and we can share the brief.

 

πŸ™πŸ• Entered on 2020-03-19

πŸ”— https://www.mutualaid.co.uk

πŸ”— https://map.mutualaid.co.uk

Full-stack JS developer with Google Maps API, Firebase, GCP, CI/CD and scalable performant experiences. Nice to also know some security basics like OWASP and can work with rapidly prototyping features and experiments.


Pro bono / free services offers

πŸ”— https://www.brandresponse.cc/coronavirus πŸ• Entered on 2020-03-23

Tech for COVID-19 emergency relief. We’re offering our services free of charge to key government agencies, NGOs and civic groups engaged in essential public health support work. Digital networks and communication channels are an essential public health utility for the current Coronavirus measures and our tools, infrastructure and expertise will be provided free to help those who need it most.


πŸ‡¬πŸ‡§πŸ’‘πŸ”— https://www.policerewired.org/home/covid-19/communities now LIVE

πŸ—£ @instantiator @hannah_o_rourke @policerewired

Crowdsourced local support communities map- Add your local support facebook group or online community to this crowdsourced map, driven by a simple sheet and developed by volunteers. Help each other by joining a group, checking in with others and making sure those most vulnerable have what they need.


πŸ’‘βœ‰οΈ [email protected]

Help Prepare LTC and Retirement Communities

Problem: Communities with high densities of elderly and immunosuppressed are at higher risk of serious complications from COVID-19.  

Potential Solution: Find and contact these facilities.  Share quality advice on how they can best prepare their teams.  Inquire if they need help. Connect to local resources to see if they can help fill gaps in supplies, knowledge, coordination, etc..  


πŸ’‘βœ‰οΈ [email protected]

CoronaQuestions Bot 

Problem: People have a lot of questions about Coronavirus. Let’s make it easy for them to find answers that are based on science and can help them to stay healthy. 

Potential solution: A basic website and chatbot that answers questions with science based answers. 


πŸ’‘Play Music during Hand Washing in Community Bathrooms - Install a sensor that identifies when a person opens the tap, play a random song whose chorus takes roughly 20 seconds (Thriller, Staying Alive, etc.). I would be surprised if compliance does not at least double, and see it working potentially really well in retirement homes (population most at risk). 


πŸ’‘πŸ”— https://www.reddit.com/r/China_Flu/comments/febv3t/what_its_like_in_china_0306/

πŸ”— https://www.bbc.co.uk/news/technology-51439401

Replicating the QR code system from China/South Korea as an app freely available (Foursquare for COVID-19) 

The Chinese and South Korean protocols for COVID-19 containment appear to contain a system for "checking in" any public place using a QR code. That QR code logs everyone who is in that place at any particular time, and then if any one of those persons gets infected everyone who was there at the same time gets notified.

"Public areas would take your name and phone number before allowing you to enter, in the event someone there later was determined positive, they could contact you and find you quickly. This moved digitally in QR code based systems, where you would scan various locations, buses, taxis, subways, etc. and be able to be contacted and located quickly."

This seems to be part of the containment infrastructure that China has deployed and it's working. South Korea appears to have a similar system, texting people who have been near someone who was infected. But I'm not sure about its exact operation, it might triangulate people's positions somehow. No idea.

Basically it's Coronavirus Foursquare.

Why don’t we build this? We can make it as a volunteer system and hope it goes viral (ahem) and I bet it will. Basically we start encouraging businesses to begin pasting their QR code on the door, and the individuals who are later identified as having the virus self-report. Everyone else who was there around the same time would be notified. Again this appears to be part of the successful containment effort in South Korea. I believe this could save lives even if it’s a volunteer effort. We can encourage businesses to post their codes, and people to self-report. Considering that people would feel safer going to businesses who had the system, this could have great scaling.  I'd think people would flock to those businesses because they would feel safer.

Unfortunately, this is in no way a substitute for a proper government system, but I am pondering on how realistic this could be and how it could be made.


πŸ’‘πŸ”— https://docs.google.com/document/d/1uuEGtoWWtn9DwqaxXLTnrPvPB-HGYt3Hj1aL0ft8trY/edit?usp=sharing

Using tech platforms often used by political campaigns to send mass textsto those in areas most affected by a shutdown or quarantine, to point them to resources like this--please share ideas or feedback--thank you!


πŸ’‘Jennifer AI Chatbot- Knowing of your interest in science communication and evidence-based information, we've got an interesting project brewing and are seeking volunteers.

As you know, there is a lot of misinformation about Coronavirus so we decided to work with a team of developers and build an AI chatbot that can interact with users and answer their questions using reputable sources of information on COVID-19. The project is accessible on Facebook and standalone.

 'Jennifer' has received an overwhelming response and that's why we need your help. 

 When Jennifer doesn't have an answer to a question that it is being asked, we have to research and find an answer from a reputable source, package it, run it through a second set of eyes, and feed it back into the bot. And because there are only so many of us, we're asking for a surge of volunteers to put aside 15 or 30 minutes for a few days to help answer a question or two.